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Customer reviews

Rating 4.7 out of 5 stars with 1424 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Envy 2-in-1 laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with the ample storage provided by the SSD. A common negative comment was the lack of a dedicated number pad. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,424 reviews
  • Rated 1 out of 5 stars

    Bad battery

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had this for 4 months then it wouldn’t turn on. Took it to Beat Buy and got it back 3 weeks later. A week later it won’t turn on again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Enrolled without consent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The little young girl who rang me up for my laptop enrolled me in a recurring annual charge without telling me… You need to start training you’re employees correctly especially when you hire kids to work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Envy 360 wont turn on after 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially the laptop turn on but after two weeks of use it wont turn on!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it's the laptop or the tech installation but I can't even use the laptop now. I HATE IT!!!!! I HATE CONSTANTLY HAVING TO DEAL WITH WAITING FOR SERVICE!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very herd to get help from geek squad with lots of miscommunications

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed after 4 or 5 hours of use Returned for another one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Happy with HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my HP computer which I purchased at Best Buy almost a month ago.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Facebook not loading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facebook does not load without clicking reload multiple times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and it’s an amazing machine. fast, light, and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. HP is a very reliable brand. I love the new feature where the computer recognizes you, boots up and will go into sleep mode when it realizes you have left the computer. Very fast. Ease of transfer from my old HP laptop was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that I need it to do. One of the best laptops that I have bought and I love how nice the monitor is. I always have it plugged in because it never leaves the house but I am sure the battery is great on life.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size screen, good resolution, great sale price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My rugged pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP-Envy 2-in-1 16 in 2016 and it has been very reliable, I replaced the battery in 2011. I am looking for a new one as a replacement because it is not suitable for Windows 11 otherwise there would have been no reason to replace it. It is a rugged piece.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love how light and versatile it is. The touch screen was something I was hesitant about but I do find myself liking the feature. Does not work the best for downloading games as my husband found out. That is not the main reason it was purchased though so not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy This for School!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. The processor allows me to get all of my work done with optimal battery life that allows me time to get the best performance from this computer. The 2 in 1 is an amazing feature as well. Fantastic for students!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Envy...Sleek & Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date...not a single issue. It's sleek, fast, and good lookin'

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; just the right size. Touch screen is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Package dimensions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, what are the dimensions of the package? I am buying it for somebody else and i want to know if it would fit inside my suitcase. Hope you can answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer!! Sales person was amazing and gave super advice. !!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misleading design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you require good audio, this is not the laptop. The design is extremely misleading. What look like top speakers on each side of the keyboard are just for ventilation. The only speakers on this laptop are on the bottom of the computer. Past HP Envy designs did not have this design flaw, but the lack of decent speakers make this laptop worthless for music or streaming.

    No, I would not recommend this to a friend