Customer Ratings & Reviews
- Model:
- 14-es1013dx/9R8R2UA#ABA
- |
- SKU:
- 6571086
Customer reviews
Rating 4.7 out of 5 stars with 602 reviews
(602 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Envy 2-in-1 laptop's overall performance, portability, and touchscreen functionality. Many appreciate its speed, battery life, size, sleek design, and lightweight build. However, some customers have expressed concerns regarding heat dissipation and the fact that the RAM is not upgradable.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
STAY AWAY FROM HP PRODUCTS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.STAY AWAY FROM HP PRODUCTS! UNLESS YOU HAVE MONEY TO WASTE. They will sell you faulty hardware products that do not last at all. And then expect you to pay to fix it. I’ve had many labtops that lasted years, even when I was the reason it had any type of damage to it, it still worked. But this one takes the cake for the worst. Didnt even have it a full year of usage. The system hardware failed after a little while. With blinking caps lock. Didnt use it daily, didnt drop it, it had no type of physical damage caused by me. The issues are internal from the faulty system they set up and sent out to me. The customer service is AWFUL. THEY DO NOT CARE ABOUT THE CUSTOMER AT ALL. I’m so disappointed and wish I never brought it. I can either be out $600 or fight this. I’m a fighter so I’ll be seeking legalities to get my money back for sure.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke college student meets broken hinge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was nice at first but after a little over a year, the hinge broke and when I tried to unknowingly close the laptop, the screen cracked. Still works but wasted close to $900
No, I would not recommend this to a friend













