Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1663 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, performance, and ease of use of the Ideapad 1i laptop. Many appreciate its lightweight design, competitive price, and the screen size. Positive feedback also highlights the battery life, although some users experienced issues with internet connectivity and graphics performance. The RAM was noted by some as needing an upgrade.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,663 reviews
  • Rated 5 out of 5 stars

    Great laptop for general usage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working really well, using it for my daughter’s classes.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Anks, thanks for choosing Lenovo! We're thrilled to hear that it is working very well for its use. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good for what I needed. The quality seems great

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ChristineR, thank you for choosing Lenovo! We are glad to hear that your IdeaPad is a good fit for your needs, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a customer for many years. You guys are the only place for technology. Thank you.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Michael, thank you for choosing Lenovo! We are glad to hear that your shopping experience has aligned with your expectations, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s laptop went out and we needed a same day replacement. Great product and quick pickup!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ManicLuv81, thank you for choosing Lenovo! We are glad to hear that it has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast laptop my boy love it web browsing ligh game perfect

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, FeiL, thank you for choosing Lenovo! We are glad to hear that is working great for its use, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, not what I thought but it ok for the price

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CmileC, thanks for choosing Lenovo! We're glad to hear that your IdeaPad has been sufficient for you, and if we can help in any way with your IdeaPad, please contact Lenovo Support for assistance. We appreciate you sharing your perspective and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Top Laptop !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is worth his price! We are very satisfied and happy with this purchase!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, ValentynS, thank you for choosing Lenovo! We are glad to hear that you a very satisfied and happy with your IdeaPad, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service ,and help with finding right laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Tino, thank you for choosing Lenovo! We are pleased to hear that your shopping experience was great and that you found the right solution for you. We appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Great for school, work and other things.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Sharon, thanks for choosing Lenovo! We're thrilled to hear that IdeaPad has been great for your use. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is working fine the screen shows great

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi PhillipW, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is working just fine for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Great for general use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is alright, it’s good if you’re buying this for general use. Like streaming videos or movies, or checking emails. But if you try to run any programs on here it could cause issues. I wouldn’t recommend this as a gaming laptop but as a general use laptop, it’s not bad. Especially if you can get it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight performance is great perfect to carry it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KBAKHSH, thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad is working out great for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was bought for light gaming, web browsing and work. Has been good for these purposes, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very user friendly since I’m not great with computers. So much easier than using my iPhone for my onlyfans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and worth the money. . .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad has been excellent for you. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was a birthday gift for my grandson and he really enjoys it. Thanks Best Buy for the timely delivery as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. It works for what I purchased for,

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LouiseB, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad has been great, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and practical for work, the load is very durable

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, FrankG. Thank you for choosing Lenovo! We are glad to know that your IdeaPad 1i has been excellent for you, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Idealpad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The price not so bad for a student.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop on 6/1/2024 for $279,99, I asked the person who processed the purchase if I will be able to get price match on that laptop, he replied that I can, but assured me that I won’t find cheaper than this price because it was on sale for 2 days only. According to this assurance I totally forget about following up on price match, but I was really shocked when I came back to the same store to buy a mouse on 7/24/24 at around 5:00 pm, I saw the exact same laptop, same color, same spec, same location is for $249,99, the price dropped $30, and I saw the same person who processed the purchase, I asked him that you gave me wrong information, he simply replied that we don’t know anything about sales, I talked to the manager, the only thing he offered me is join best buy membership and pay $50 in order to get $30 back for price matching. I call main department and talked to a representative and his supervisor, they give me the same option to get my price matching that I have to pay $50 for membership even though when I told them that they assured me that there’s no cheaper price after I bought the laptop I feel like I was misleaded by giving me wrong information, careless, unprofessional, unacceptable customers service, and this is really frustrating. Please try to address this ASAP only because when It comes to electrics, the first thing that comes on the table is Best Buy, and this situation will definitely shake the trust between you and the customers.

    I would recommend this to a friend