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Customer Ratings & Reviews

$25.89

Customer reviews

Rating 4.7 out of 5 stars with 3937 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the 62 Standard Capacity Ink Cartridge for its ink quality, ease of use, and reasonable price. Many find it compatible and easy to install. However, some customers express a desire for a higher page yield.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 3,937 reviews
  • Rated 2 out of 5 stars

    OK…but wish it was a larger cartridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but wish the cartridge was larger… gets used up faster than my older printer that used a larger cartridge

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Barb,

      I am sorry that you received cartridge that did not seem to last long enough. There is an XL version of the HP 62 cartridge that many people consider to be a better value.

      If you are someone who prints a lot, you might consider trying Instant Ink. The subscription plans let you pay for the pages you print, not the cartridges. Check out the details at: HPinstantink.com

      Unless a cartridge was damaged or defective, the ink usage will determine how long it lasts. There are some things that can lower your ink usage:
      - You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
      - Some paper is highly absorbent and will use more ink, especially if the environment is dry. Use a good quality paper designed for printers.
      - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets it ‘park’ so that the cartridges are protected from excessive drying.

      When it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller about it.

      Mary
      HP Care
      hp.com/support HP

  • Cons mentioned:
    Page yield

    Rated 1 out of 5 stars

    Poor ink longevity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with how few pages this B & W cartridge printed before running on empty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fewer pages printed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get the number of pages printed that it estimated I would get. The ink ran out quicker than I had expected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not last long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not last long, if you leave your home printer off for a short time you have to replace the cartridge again.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Calvin,

      I am very sorry to hear that the cartridge stops working so early. While it is difficult to know why a cartridge stops working, there is a good possibility that it needs cleaning. That is a pretty easy process. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.

      If that helps, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' so that the cartridges are protected from excess drying. The drying can cause clogs in the tiny nozzles that spray the ink onto the paper.

      If that does not help, it is probable that the cartridge is defective, and you can:
      - ask the seller for a refund or replacement.
      - contact us if it is a defective genuine cartridge that is not replaced by the seller(and is still within the warranty ends date on the cartridge): hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask for help got it rite away. Very knowledgable workers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needed for printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think HP has a high price for printer ink. I would prefer individual color cartridges

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink doesn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was constantly replacing the ink in my printer. Finally replaced the printer with a new model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective Black ink cartridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered one Color and one Black ink cartridge (#62) for my HP printer. The color one is fine, but the black ink cartridge is not usable. The printer generates a "defective cartridge" error. Hoping I can return it for credit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems this cartridge does not last long. I do sporadic printing (not daily) .....and "BOOM" it's "LOW ON INK"

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink was easy to install on my new printer, will buy again when needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted a nanosecond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the number of prints this ink produced. Save your money and buy the XL version instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A waste of $20.00. I inserted the ink cartridge but the printer wouldn't say it was empty. I could not get it to work noatter what I tried. I bought another cartridge on Amazon and it worked first try.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not original hp

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this thinking it was an original hp not a refill . It lasted maybe 4 prints then no more ink I called and nothing was ever done to rectify the situation. When I installed the cartridge it said on my computer not original hp. They should not be allowed to sell these under hp name

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Black ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink does not last that long. I still continue to buy it because that's what the printer came with.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Excellent product for the HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of black and white copies are clear and smeared free.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink doesn't last very long for the price with zero alternatives ( if you want to print )

    No, I would not recommend this to a friend
  • Cons mentioned:
    Page yield

    Rated 1 out of 5 stars

    Overpriced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink cartridge will only last about 50-70 pages!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy only if you print very little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't print a lot and I was out of ink way to fast. Buy the XL cartridge.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that the cartridge did not last too long. The XL is always a good choice though.

      You can save ink by using the draft and black only settings on your printer.

      If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries out if u don't use the ink often, and all ink cartridges are too expensive!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this didtnt print out good quality ink for me, i dont like it

    No, I would not recommend this to a friend