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Customer Ratings & Reviews

$849.99
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Comp. Value: $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, overall performance, and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. Many appreciate its ease of use and stylish design. However, some customers have noted concerns regarding the detergent dispenser not draining completely, a lack of desired cycle options, and issues with unusual odors. A few customers reported problems with temperature and spin settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 768 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer WT8400

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only used this for 4-5 wash cycles so far. Seems very efficient. I very quiet and the spin cycle is such that our dry times seem to be reduced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love My New Washing Machine from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it..Works Great.Fits perfectly in my new laundry room.Excellent Product.Great Purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cleans clothes so well they look new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine, I got the matching dryer as well and both are amazing. The quality is top of the line, my clothes come out looking brand new, both the washer and dryer are much quieter than my previous washer and dryer. I love there are so many different settings, no matter what you’re washing there is a setting for it. I had a Maytag prior to purchasing these but I now understand why LG has such an incredible reputation for very high quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Best buy progressive lease saves day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it a couple weeks, but so far I really like it. Switched from a front loader. Takes up less space in my laundry room, does a very good job washing, I'm very satisfied with my purchase. Did progressive lease since I have bad credit, all in all I am very happy. I will pay this off then go back for the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer best purchase ever. Also great service when purchasing it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a cool washer, I love how quiet it is. Family enjoys using it, very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. It is quiet and efficient. Compared to my old washer, this one is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item........................ Work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes in under an hour if you use Turbo Wash. Very quiet. The one thing I don't like is that I can no longer use laundry sheets instead of liquid detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer. Will never use another one as long as it keeps performing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, runs quietly. Fits beautifully in my laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer! I love the AI setting that adjusts the wash based on each load. The capacity is huge and can hold way more than I normally wash. My clothes always come out smelling so fresh and feeling clean. Would recommend this washer 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Super happy

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a washer that was on our radar when we started shopping but after speaking with the LG rep we were swayed and decided to try it. Super happy with the machine, it's fast, efficient, easy to use and I LOVE the LG Thin Q app. The customizable washes are fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer / dryer purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel that our purchase was excellent in every way - Sales / price / delivery / installation !!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out really and so quiet. It’s simple controls / choices makes doing loads very easy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer that familys will Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i say this washer is the best its the best im a chef and we all know how dirty it gets when you in the kitchen putting together a meal for others to enjoy its a mess then there clean and sanitize time guess what my Lg washer taked care of my chef jackets and pants no problem i use to be all whirlpool but this new Lg changed how i feel thank u Lg from my family to yours

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's brand new so it works great. Last LG was great, so bought another.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and quiet! We use it daily, so looking forward to it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good as desired No issues of sound or vibrations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washer. First time in several years I have bright whites. Like the fact there are great settings. Quick wash, bedding, deep clean and more. Very happy with this purchase.

    I would recommend this to a friend