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Customer Ratings & Reviews

$849.99
Save $500
Comp. Value: $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, overall performance, and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. Many appreciate its ease of use and stylish design. However, some customers have noted concerns regarding the detergent dispenser not draining completely, a lack of desired cycle options, and issues with unusual odors. A few customers reported problems with temperature and spin settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 768 reviews
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product offers efficient performance with convenient features like EasyUnload. It's user-friendly, quiet, and delivers excellent cleaning results. Highly recommend for modern households.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great experience using our new washer. Love the smart device alerts and especially love that I can upload other cycles via WIFI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Lots of features. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer easy to use, happy with the way it looks and how easy it is to use. But notice it does wash as good has my previous washer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Unload and load the clothes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good size washer with cool features like AI wash Smart control. Able to wash the California-size bedding without any issues. I am very impressed, and it pairs very well with the Dryer, which allows AI sync by the way the devices match the dry cycle with the wash cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and efficiency. We really like the color and style as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the gentleman that helped me and my wife was very professional and took his time explaining everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good this is worth is verry verry verry verry worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine has been upgraded and it works great! The inclined top does allow an easier reach when removing clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with LG product, does the job well so far for more than a month. Good price for an upgrade with new features. Wish they have a detachable agitator like whirlpool product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Faulty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall super spacious but only had it for a month and already had to be Exchanged

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lid is very reflective, We like the plastic parts.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lid is very reflective (glares) and shows fingerprints a lot. We like the plastic lid parts, so they won't rust like all our previous washers.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Evelyn. Thank you for sharing your experience with us. We understand your inquiry regarding the reflective lid and your preference for the plastic components on your LG 5.5 Cu. Ft. High Efficiency Smart Top Load Washer. To help with fingerprints and glare, we recommend using a soft, damp microfiber cloth for regular cleaning.
      https://www.bestbuy.com/product/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-alpine-white/JJ8VPZQZQ6
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 4 out of 5 stars

    tide powder problem use only liquide soap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when we put tide powder in it does not work ( tide sticks to clothes) works great with liquid tide (may work good with front loader).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month in and its working well so far. Need more time for better review. But they asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks to be a good deal. The downside is that the item won’t be available until August 18th. Looking forward for my salesman to call and let me know an earlier delivery date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line washer in excellent brand new condition for cheap price, that was a great deal and I never think twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good set just the right size colors are very cute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it’s working just fine I haven’t had any problems with any of my washer or dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price! Smooth buying online process and Great delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is amazing! Nice and quiet, and cleans my garments so nicely, it actually leaves them smelling so good

    I would recommend this to a friend