Customer Ratings & Reviews
- Model:
- WT8400CW
- |
- SKU:
- 6573559
Customer reviews
Rating 4.6 out of 5 stars with 751 reviews
(751 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the quiet operation, overall performance, and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. Many appreciate its ease of use and stylish design. However, some customers have noted concerns regarding the detergent dispenser not draining completely, a lack of desired cycle options, and issues with unusual odors. A few customers reported problems with temperature and spin settings.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great size and easy use washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install Install, Connect to wifi and first load was ready in less than 15 minutes Great size and the easier access to the tub fits us perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Good review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buying products here … always amazing deals … posting good reviews al the time because they are super good…. But I never win the $400 or nothing heheheeh
I would recommend this to a friendRated 3 out of 5 stars
AI Washer that doesn't do it all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer machine is just like any other, gets the job done. You have to download the app to get certain settings, like delicate, but still missing some washer settings (like towels) that you think a new washer would have.
No, I would not recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products. Lasts a loooong time with no issues!
I would recommend this to a friendRated 4 out of 5 stars
No delicate cycle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No delicate cycle on dial/highlighted menu nor instructions in manual.
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth of money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good product to use for whole family. Worth to buy it
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amaizing machine I love it ………………………………………………………..
I would recommend this to a friendRated 5 out of 5 stars
Fast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster than my old LG. What used to take 52 minutes now takes 29
I would recommend this to a friendRated 5 out of 5 stars
Finally
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them, finally clothes washed and dry's on time
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
I would recommend this to a friendRated 3 out of 5 stars
Cleans but is hard on clothing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this model and exchanged for different LG model. The AI cycle is rough on clothes. The turbo wash in general is rough on clothes. You can’t manipulate a lot of the cycles so you are stuck with turbo was on the most used cycles.
No, I would not recommend this to a friendRated 5 out of 5 stars
Kathy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hesitant at first as with any new high efficiency electronic now days, but very pleased with my CLEAN clothes.
I would recommend this to a friendRated 3 out of 5 stars
Best Buy lies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Dryer, but I was lied to by Best Buy employee. I was told to go ahead and buy this before Memorial day and that they would Price match any sales, only to find out that this was false. I will not use Best Buy again.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
I would recommend this to a friend- Cons mentioned:Smell
Rated 2 out of 5 stars
Skunky
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stinks all the time weird smell. My samsung never snelled. Goimg to contact support on issie
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for reaching out. We appreciate you bringing this to our attention.
We understand how important it is for your LG Washer (WT8400CB) model to stay fresh and odor-free. A persistent smell can often be caused by detergent buildup, trapped moisture, or residue in hidden areas. To help resolve this, we recommend running the Tub Clean cycle using an LG-approved washing machine cleaner or white vinegar. Be sure to leave the lid open between washes to allow the interior to dry completely. You can also check out here: https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911 for more tips on keeping your unit fresh.
If you’d like further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Rated 4 out of 5 stars
Front loader better Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes well but wish it would use more water. Lid is hard to see through, light above machine reflects and I can’t see the contents of the tub
No, I would not recommend this to a friendRated 5 out of 5 stars
LG 5.5cuft Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Purchased it to replace my Samsung. With the 5.5cu.ft, it fits everything we need.
I would recommend this to a friendRated 3 out of 5 stars
Sometimes you have to turn the machine off and bac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes you have to turn the machine off and back on to get it to work!
I would recommend this to a friendRated 5 out of 5 stars
Dr. Michael Sharrock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew were prompt, efficient and personable. A good crew for Best Buy!!!
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jason was great! Outstanding customer service! Very knowledgeable!
I would recommend this to a friendRated 2 out of 5 stars
Poor Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great. Best Buy service is terrible. Still waiting on a return call from GM or corporate. Not sure how you guys run things but to not reach back out to upset patrons isn’t the way
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Keith. Thank you for sharing your experience with us. We understand the importance of having your LG Washer (WT8400CW) model supported properly after purchase, and we’re glad to hear the product itself is working well for you.
To keep your washer performing at its best, one helpful step is to run the Tub Clean cycle regularly. This can be done by selecting Tub Clean on the control panel and running it with no laundry inside—using liquid bleach or a washing machine cleaner if desired. This helps maintain optimal performance and prevents buildup. For more guidance, visit https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911. If you need further assistance with your case, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can provide additional support. ^Juvy
Rated 5 out of 5 stars
I love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been the best purchase! I have had no issues so far. So easy to use.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
I would recommend this to a friend






























