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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1202 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,202 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great medium without braking the bank.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works well for anything business, personal business. Can be used for light gaming with minimum lag. Battery holds well. Overall a great laptop for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Light, quiet, fast. Perfect for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kudos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, got it for my niece for school does everything it supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome device, for working and for normal uses.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Very happy and the touch screen is pretty cool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer booted right up just fine with minimal bloatware. It's fast and very light weight, and a big upgrade from our older laptop. Very impressive for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, great memory and long battery life. Clear screen, great choice for studies and work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Geek friend enabled this great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop computer. I use it every day. Initially, however, I had to have my friend Steve, who is a computer geek, remove the "free" anti-virus software that came loaded on the laptop and insisted that I subscribe to their services before I could actually use the computer. That was a real nuisance. Once Steve scrubbed the "disabling" junk software off the laptop it ran like an Indy car.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is very efficient! Its battery is long lasting and i am planning to purchase additional one for mtself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Basic Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has proved to be excellent for my small business. Did not need power for gaming, just basic word processing and record keeping. It has proved to be fast and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Dell brand is very recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Dell has always been a brand I like and know how to use. Size of screen is perfect and what I love the most is the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality and fast pick up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was truly impressed by the quality of the item—it exceeded my expectations in both design and functionality. The pickup was fast, and the packaging kept everything secure. It’s clear a lot of thought went into the product and customer experience. I would definitely recommend this to others and plan to order again soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with my purchase of the Dell Inspirion 15 Touch Screen Laptop, Acer monitor and keyboard and Microsoft 365 Personal Subscription. I explained to Canon, the BB associate, exactly what I needed to work from home. He was knowledgeable and hooked me up. Setting up was a breeze and I am not really tech savvy. I am thrilled with my purchase! I also bought the yearly Protection Plan for all the equipment for peace of mind. I spent less than $1000 for the whole purchase. Best Buy is the only store for me for electronics!! I love my new computer and monitor!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for our needs. Its quick, reliable and user friendly, especially since we are not, by any stretch of the imagination, IT/tech savvy. Easy set up by the Geek Squad (thank you very much), and easy to navigate. We're still learning about all the available features; and enjoying our learning experience (we are seniors...). Definitely the right choice for us, especially since it was on sale...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THIS LAPTOP, IS FAST, AND RELIABLE, THE BEST PURCHASE I DID.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simplicity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not expecting a whole out of the computer, but I could do anything a game computer could also do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast I love it! Does what I want and works great for anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty decent laptop. Nothing too special, but it works for us

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very lightweight laptop with super fast speed loading everything I need. The price was good for the quality laptop with it's great features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed new laptop for my new job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started a new job, my old Dell couldn’t handle the programs needed (It was almost 8 years old). Since the job was going to be remote I needed to quickly buy a new laptop. Luckily Best Buy was just down the street. I bought this new Dell, the machine is super fast, handles everything I need for my new job. Very happy with my new Dell and recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, the computer runs well and the hardwire it looks good. The processor works well, I can surf in internet without problems. I would say that the price correlates to the quality.

    I would recommend this to a friend