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Customer reviews

Rating 4.5 out of 5 stars with 1201 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,201 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and what I use it for, it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and very functional. The price was agreeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer strange design

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer mouse pad off center really annoying enjoy accidentally left clicking anyway

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the worse laptops i owned. has to be on hard surface or mousepad acts up. Had multiple issues with the system, checked for issues and reinstalled windows, never fixed. Battery lasts for a very short time. Spend a little more and get something better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for College kid

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son as he was going off to college. Has had it for about 5 months and loves it. Digital technology is his field and it serves his needs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop to play sims. I recommend getting the warranty because after a few falls, it will break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Great Prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Laptop and the price I paid even better. Did major research before purchasing and no others could compete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new slim style. I hate to buy new products , but I had too. My old one died. I'm not one to buy every new thing on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Battery sucks...charge needed after an hour of use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen and size. However, battery is already bad after only 6 months of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget friendly laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and I love how it’s been designed with a sturdy frame and advanced features. Loving the product and for the price it was offered. Worth every penny and simply a great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to Perfectly Fit My Needs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used it for a week, but I can’t complain. The setup was easier than I thought and didn’t require the help of my tech-savvy brother-in-law. I’ll update as needed, if I discover any major issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice matte touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch screen is responsive and has a nice matte feel to it great price point good all around laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Off to college!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed for school! We were looking for a basic laptop and windows software so we went directly to Best Buy! This Dell Inspiron fit the bill. My granddaughter couldn’t be more pleased with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lap top and I am not one to like them period. I bought a couple desktops for the company Dell brand and I love their functionality. I decided to give this brand a try and I have not been disappointed. Love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my laptop. I would like the graphics to be lighter. I've tried adjusting with the light to dark keys adove the 6 and 7 key no help.l'm sure there's some way to go into settings and lighten the screen and graphics! It would help a lot if I could get that accomplish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great try level laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good entry level computer for light tasks. It had everything needed for a personal computer for non-gamers. It is well built and equipped properly for a windows 11 computer to be used by students or people just needing the basics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, keyboard not lit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good computer but I returned it because it did not have a backlit keyboard. If that isn’t important to you, this computer came highly recommended from the staff in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good connectivity, nice interface, could be better if we had light on the keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have entry laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. Get one if you're looking for a decent laptop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out loving it but even with anti virus protection and all on it, it is now extremely slow and the battery dies quickly. I’ve only had it 2 years

    No, I would not recommend this to a friend