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Customer reviews

Rating 4.5 out of 5 stars with 1201 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,201 reviews
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good but if u use it continuously for 3-4 hours it starts a buzzing sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 1 out of 5 stars

    Poor quality hardware

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop body frame and joint are cracked and I cant open or run it now. This is within 6 months of purchase and minimal use with care. Worse quality than cheap toy. What is point of having all great speed, memory, display and battery if laptop body is broken?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get intimidated when buying technology. But i found this easy to set up. Also I always get great help from the staff at the Seekonk store. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell Inspiron. I bought it for my office and it is exactly what I needed. It easily paired to my Dell Printer, which my old laptop would not. I am very happy with my choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop used for email, surfing the web. It has a satisfactory response time. Purchased a month ago. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop; this is my new laptop to replace my old Dell Inspiron laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspirion 15

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop, but keep in mind the battery only lasts for about four hours if constantly used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttery Smooth flawless performance of the machine as expected by Dell , got with a wonderful deal at best buy for such a configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Dell and Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love Dell computers and this one is just what I needed at a good price

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Overheats from day 1 and dell doesn't take care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it open box. From day 1 overheats. I asked Dell for replacement and they agreed, but then they said because it is open box, they won't replace it, only I can send it to repair that will take few weeks and I need the laptop to work. Best Buy never said that because it is open box, there is limited or other type of warrantly. I am out of the country for vacation and when I'm back my return period is over. So I'm stuck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for Small business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for music and video software. It has provided wonderful response and use. I do not need nor use the touchscreen ability but for the cost don't mind the feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device! Beautiful and well produced! Good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop works good has alot of features. I bought for my son for college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy to offer better customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was available and affordable. I did not like that I had to purchase dvd drive. Software company would send me a link to download the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for student and home use , my daughter luved this for college use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy start up. Battery life not great. Very clear screen use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice reliable, stable laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice reliable, stable laptop for our remote sales team. I like that I can order for them to pickup near where they are and avoid shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I recommend this item to anyone who needs a good computer for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my laptop purchase. Great price didn't break my budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need new OS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 kind of sucks, have to buy external cd drive, other than that it’s good, plan to upgrade to Linux operating system.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Joespicer,

      Thank you for taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Dell Inspiron 14.0 2-in-1 Touch Laptop due to the experience with Windows 11 Operating system. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers.
      Feedback like yours helps us improve our current and future products.

      If you still need assistance or come across any other issues or concerns, please call, or chat with a Dell Support Representative at your earliest convenience.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Minhaj@Dell Dell