Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1201 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,201 reviews
  • Rated 3 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks of use I think it’s slow and fan sound from laptop rise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I'm not real computer savvy so does what I need. Just wish I could get rid of the bing search default but that's a Windows issue, not the computer itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inspiron Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Excellent customer service in-store purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Computer 101

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot to learn but the Geek squad has been exceptional helping me with internet access and connecting my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TBI

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift from wifey cause I haven’t got a new one since windows viíta. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep best deal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement buy for me. Checked around quite a bit. This was the best bang for me buck I found. And I can honestly say that it is not letting me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recipient was pleased. It met their required needs. I have one similar and am very pleased with it having replaced my 17-inch HP laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for its price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell never disappoint its user. The computer is great in value. The only complain is the screen, but it is a sub $1000 laptop after all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the product. I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a satisfied customer. I absolutely love this user friendly laptop. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality of a computer. It has a great price point as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s really good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to use. Fast delivery and I’m enjoying my new laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy. Easy to set up and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for what I need it for. Use it to pay bills on line, social media! Would recommend it for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simple for those not good with computers

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Purchased this for my husband who is not a computer whiz. The just basic is good enough for him and the price was reasonable. }I{

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell is a Dell. Being a Dell user since the early 90’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th best quality and you can use quickly and I prefer to use all time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product and support i received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee helped me choose a new laptop. I love my new laptop. Has everything I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I really enjoyed it best customer services ever Best Buy the best

    I would recommend this to a friend