Customer Ratings & Reviews
- Model:
- i3520-5124BLK-PUS
- SKU:
- 6573731
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.
This summary was generated by AI based on customer reviews.
Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, but cannot get any help with Best Buy on how to transfer Microsoft 365 from old laptop to this one.
I would recommend this to a friendDell laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone in the store was very helpful. They took time to explain things to me and answered my questions.
I would recommend this to a friendLove my laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Dispaly and easy to operate. My first time own a Dell and I love it.
I would recommend this to a friendComputer ( laptop) buying experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer support experience sales personnel and I would definitely recommend to my friends and family.
I would recommend this to a friendLove my laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop! I should've bought this sooner.
I would recommend this to a friendI Think I have a Dell Bias
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only buy Dell Products because of quality and customer service!
I would recommend this to a friendGreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for my daughter in college easy set up
I would recommend this to a friendCL
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and loved the price for Black Friday.
I would recommend this to a friendGood Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, got it as a gift for my dad, fulfills all his requirements.
I would recommend this to a friendMr. Kiran
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy any electronics items from Best buy best service & price.
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been to long Since i had a computer. Hard to figure out the new system. Need a good training class?
I would recommend this to a friendGreat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter love this laptop. Great for college!!!!
I would recommend this to a friendNice Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good specs for the price. Just needed something for around the house for internet use and streaming.
I would recommend this to a friendHave a laptop again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m pleased with the HP laptop that be I bought. Got a good back to school deal.
I would recommend this to a friendReliable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First laptop as an adult, super happy with this purchase
I would recommend this to a friend- Pros mentioned:Overall performance
Power horse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant play games but good for buisness purposes and getting work done
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello MichaelJ,
We thank you for taking the time to leave us a review. We value your feedback and are always looking for ways to improve our products and services. We are sorry to hear that you experienced issues while playing games on your Dell Inspiron 15 Touch Screen Laptop computer and that it didn't meet your expectations.
This is certainly not the experience we like to hear from our valued customers. We will share your review with our quality team so improvements can be made in the future. With a little more information from you, we would like to help you resolve any issues you may be facing.
Please take a moment to contact the Dell Support Team at the information provided below at your earliest convenience so we can help you to resolve these issues to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell
Can’t use because of a mode.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.S mode is a beast to get out of. I’m unable to and am going to have to return it. I can’t believe this is something I can’t get out of and it makes this laptop unusable. I called the Microsoft support line and they were unable to figure it out as well.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear JessicaA,
We appreciate you taking the time to provide us with your feedback. We are sorry to hear that your experience with the Dell Inspiron 15 Touch Screen Laptop was not completely satisfactory owing to the issues with the laptops operating system, due to which you decided to return it. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers.
Feedback like yours helps us improve our current and future products and services. Even if this product did not fulfil your expectations, we hope that you will consider Dell in the future when you make your next purchase.
If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Pleased Customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Product and Great Best Buy Service. Delivery was one day from order.
I would recommend this to a friendInspron 15
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile midrange laptop without feeling too "entry level or Chromebook like... great for the price
I would recommend this to a friendEXCELLENT VALUE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY USEFUL FOR THE WORK I WANTED TO ACCOMPLISH FOR THE VALUE.
I would recommend this to a friend