Customer Ratings & Reviews
- Model:
- i3520-5124BLK-PUS
- SKU:
- 6573731
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.
This summary was generated by AI based on customer reviews.
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does good. Has better clarity and smoothness in keyboard.
I would recommend this to a friendGet one asap!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a awesome laptop. .I am very much enjoying it
I would recommend this to a friendDell insperion touch screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lop tap, great quality. Great costume service
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta product and service when I was up at Best Buy
I would recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase. Simple process to pick up the item
I would recommend this to a friendMy computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it ............ .............. ..........
I would recommend this to a friendStupendous satisfaction
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very bodacious, intelligent and technological laptop!
I would recommend this to a friendCheap.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay- but felt cheaply made. It is with Windows software- and basic software downloads were blocked. No. No. No. I need to be able to download what I want.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had so many issues with my order. I received an email saying my package was picked up and I never picked it up. I lived 3 hours away. I called and called and always got the contact center and they were no help. I had to go down there and threaten to call the police and then my order was magically found. And due to this whole ordeal I will no longer be making any purchases here through Best Buy. My item is amazing but the customer service part was horrible.
I would recommend this to a friend Dell laprop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be a dive but there is no c-line charger.
I would recommend this to a friendlaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a while to set up. And it seems my problem is common as i searched how to fix it on the internet, alot of people experienced the same problem
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello BUD12345,
We would like to thank you for taking the time to leave us your review. We are sorry to hear that you're experiencing difficulties setting up your Dell Inspiron 15 Touch Screen Laptop. This is certainly not the experience we like to hear from our valued customers.
To make things easier for you, I provided a link to the product's User Guide below.
Set up your Inspiron 15: https://bitly.cx/036
If you still need assistance, do not hesitate to get in touch with Dell using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell
Broken charging port
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charging port broke after 8 months. Not helpful. Otherwise good.
No, I would not recommend this to a friendHate this laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this laptop. It’s slow and utterly frustrating. I used it for a year which is longer than I should have. Upgraded to a Mac book air and will never go back to a regular windows operating laptop.
No, I would not recommend this to a friendWrong computer?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great computer. It doesn’t appear to be brand new. I paid for a brand new computer. It has someone else’s name on it.
I would recommend this to a friendNice, but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this is a nice laptop, it would have been better if the keyboard either had lighted keys or the keyboard lite up. Without a light, it is too hard to find the right keys when typing.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Olesarge,
We would like to thank you for taking the time to leave us your review. We regret to hear that you are not completely satisfied with your Dell Inspiron 15 Touch Screen Laptop. This is certainly not the experience we like to hear from our valued customers.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction. Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Low quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m writing this review after a year. Quality is low. Don’t expect too much for this price. It’s a miracle the computer even turns on and off at this price. In fact, sometimes it doesn’t turn on at all. The screen just freezes.
No, I would not recommend this to a friendNot as good as I had hoped.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't a fan, the battery was pretty weak and only lasted for one video chat. I ended up returning it.
No, I would not recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average working laptop, don’t leave unclosed and on to avoid battery drainage issues overtime.
I would recommend this to a friendA little dissapointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer glitches out often. I have to shut it down and restart it
No, I would not recommend this to a friendTotal trash, avoid Dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale in spring of 2024 for basic document and internet use. MS Office 365 and Google Chrome constantly crash. It is beyond sluggish for the most basic tasks. Windows 11 is the biggest spam advertising platform to hit the market. I restart it a dozen times a day to no avail. Biggest waste of $300 ever. I wouldn't even recommend donating it to disadvantaged students.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello KRILLINATOR,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 15 Touch Screen Laptop. This is certainly not the type of feedback we like to hear from our valued customers.
Furthermore, we always strive to get better and reviews like yours help us develop products and services our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products and services.
If you are still experiencing issues, with a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell