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Customer reviews

Rating 4.5 out of 5 stars with 1202 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,202 reviews
  • Rated 1 out of 5 stars

    Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are not the updated ones there are lot of laptops with updated features

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive my order! I’m out over $400! They do not care either!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dell computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes 15 minutes to come on and 15 minutes to shut down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mmb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good idea to buy this item . This item gives me a headache .

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Valued Customer,

      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We sincerely apologize for the issue you have encountered with your laptop. That is not the type of feedback we like to hear from our customers. Feedback like yours helps us improve our current and future products and services.

      We would love the opportunity to help you. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896
      We look forward to making this right for you!

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value computer. Didn't need bells and whistles and this works just fine. Good size, lightweight, and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Dell laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I could ask for: user friendly, great touch screen, fast. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Fast, efficent and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Dell Inspirion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Great speed and touchscreen is a great plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bye Bye 11s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off frustrating. Got it all set up and needed to remove 11s so I could run programs I needed outside of the app store and google chrome. I got it all set up and signed into microsoft only because I have a old email address and it supposed to make removing 11s easier. All I would get is errors when following the instructions to change from 11s to 11. I finally did a recovery and saved my data. After the recovery following the instructions to do the change worked perfectly. Extremely frustrating but now its working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 15 Touch Screen Laptop – Intel Core

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was at an Excellent Price! The computer performance exceeded my expectations. I strongly recommend Best Buy and this product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Very pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working great! The good speed, good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    No flash but it functions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not hard to tell why I was able to get it at the price I paid. The core i5 seems good but there is nothing flashy about. Functional with touch screen. I'm unable to download google and I'm unable to use my old printer and I don't want to buy a new one. Laptop may have to go back. Q

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Definitely the "Best Buy"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell-Inspiron 15 15.6" Touch Screen Laptop. The touchscreen feature is especially nice. NO MORE scrolling up and down. Easy to use for emailing, google search, and all my personal needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Review on dell Inspiron laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say the speed and reliability of this laptop makes this purchase a great choice for a budget-friendly laptop I purchased my laptop for my college education and so far no issues with the laptop, very good purchase 5 out of 5 stars ⭐⭐⭐⭐⭐ I would recommend this product to anymore looking further their education.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Dell laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop works well good speed Definitely worth the money

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    RIP OFF open box not worth the pain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box, two days later i took it back in, I wished i had just got my money back, I took another one dame thing stopped working on 02-8-2025 i bought this on 08-5-2024. here I'm told it under warranty IT Is not... to fix the no good piece of junk i gave B B another $179.00 for Your membership details. Membership Plan: Yearly Membership Member Number Enrollment Date 2/9/2025 Renewal $179.99 per year To ensure your benefits are always active, your membership will automatically renew each year.* just get it fix, total for this piece of junk $578.99 so far. This will be the last time i buy off Best Buy rip your ask off. Best buy gets you on an half ask warranty. buy from someone who stands behind the stuff they sale, i can see this lap-top will not last me for a year. the dame battery gets HOT,shuts down, i had to put shelf tabs to raise it up so it would not burn into my desk. this has big hidden faults.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    stopped working after 3 weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had reviewed this computer shortly after my purchase I'd have given it 5 stars. However, 3 weeks after purchase the computer abruptly wouldn't start. The good news is that I was given a replacement - no questions asked. The bad news is that I had to pay for transferring the data to the new computer. So far the replacement is working well but I'm wondering if it, too, would stop working and whether it would happen after the warrantee expires...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen which there were more cases for laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing for the value. I couldn’t be happier with the quality and performance. Just wish the keyboard was backlit but that’s ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s Best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, outstanding price, exceeded expectations!

    I would recommend this to a friend