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Customer reviews

Rating 4.5 out of 5 stars with 1202 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,202 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my Dell!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! My old one crashed so I went online to Best Buy and found my Dell...it was delivered in one day! I'm delighted!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I needed one for minimal work from home and this is perfect. Didn't need anything special or crazy extra perks so this is working great for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a cheap laptop to do some office work on the go, and this fit the bill. It's not the greatest, but for what it is for, its a great value for money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this little computer. She writes letters, and uses it for looking up information. It works well for her needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Very useful. only issue that I tried to install a program but did not work once did not go thru Windows/Dell installation program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another brand in mind but saw this and decided to give it a try, it was well worth it and laptop exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far with the laptop. Nice and fast, don’t use all the time but it will do all I need, visual is great with lots of color

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning this laptop, it a bit different from my old hp I feel I made a great purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use, love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my touch screen laptop, so simple to use. My daughter love to use it, is very practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop touch screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this notebook and easy to set up. I have not used it a lot yet but plan to use when I am traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome Deal !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed ! Great Deal! So far. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P. T.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop , easy to use , just all around excellent !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall it’s worth it at a discounted price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While shopping I came across this by chance. It was open so a large percentage off the original price. Always check for the power cable when buying an opened box! Overall great student laptop. The plastic feels very cheap and flimsy so I’d be careful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    dell Inspiron 15

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice computer; easy to navigate; good speed; like features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was bought to do work functions. It works very well for what it was purchased for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Sharon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with my new laptop. So please with tge helped I received from Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my needs performance is much better than my old dell

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LAPTOP DELL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ................................................EXCELLENT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dell laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, Great, Great deal. Hope to see this again

    I would recommend this to a friend
  • Cons mentioned:
    Port selection

    Rated 2 out of 5 stars

    It's cheaply made, too

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure it's $400 on sale, but let me tell you why. It's a 12th gen intel processor, which is at the time of writing two years old and soon three years. The laptop having zero USB-C ports shows another thing: this is a bunch of old, cheap parts inside of a cheap plastic chassis. It had a small battery, despite having space for a larger one, and the plastic chassis *will* break with use, likely around the hinge. When full aluminum laptops with modern processors (and 16GB of RAM) can be had for only $200 more, I think they are far better options. They will last you far longer, saving money in the long term.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Azrael,

      We would like to thank you for taking the time to leave us your review. It is regrettable that your experience with the Dell Inspiron 15 Touch Screen Laptop has not met your expectations.
      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love.
      Your feedback with regard to the features and possibilities for upgrade will be shared with our quality team for consideration in future improvements.

      If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell