Customer Ratings & Reviews
- Model:
- i7640-7366BLU-PUS
- |
- SKU:
- 6575151
Customer reviews
Rating 4.7 out of 5 stars with 960 reviews
(960 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Inspiron laptop's overall performance, processor speed, and screen size. Many appreciate the exceptional battery life and the versatility of the responsive touchscreen. Some customers noted the weight and heat, while others mentioned the absence of a number pad. However, the ease of use and ample RAM are also well-received features.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great machine...graphics are ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid machine for getting the job done. Personally this graphics card is a downgrade from the Invidia card.
I would recommend this to a friendRated 4 out of 5 stars
Good buy for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good but it is a bit bulky. The screen also seems a bit on the dull side. Not as bright as I’d hope.
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered very early and laptop is too good and sleek..
I would recommend this to a friendRated 5 out of 5 stars
Dell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up easy. Purchase process was great. No issues.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an awesome laptop with great configurations and specifications in such low price. I will definitely recommend it.
I would recommend this to a friendRated 5 out of 5 stars
My laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my buy very much. Even though I have had it for a short time
I would recommend this to a friendRated 5 out of 5 stars
DELL LAPTOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My New Dell Laptop is wonderful with so many new features that my previous Dell offered.
I would recommend this to a friendRated 5 out of 5 stars
MR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing is Good except the battery heating during the power connection.
I would recommend this to a friendRated 5 out of 5 stars
Just what we needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc for the money. Got a lot of help from the salesperson
I would recommend this to a friendRated 5 out of 5 stars
Jai
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WANT KNOW QUE GENERATION IS THIS LAPTOP,THANK YOU
I would recommend this to a friendRated 5 out of 5 stars
A excellent computer for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really versatile computer that does everything well
I would recommend this to a friend- Cons mentioned:Heat
Rated 3 out of 5 stars
Laptop for grandson college
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is seems to be over heating for no reason. My grandson is going to check with Best Buy re: the over heating issue.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Nancy,
We value your feedback and want to thank you for taking the time to leave a review. We sincerely apologize for the heating issues encountered with the Dell Inspiron 16 2-in-1 Touch Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
We have noted the details of your statement and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better and reviews like yours are helping develop products our customers love.
Below I have provided steps with the full article that can help you resolve the issue.
1. Use Dell Power Manager to adjust the thermal settings on the box to an option that suits you best. This tool adjusts the fans and processor power to make the system cooler, quieter, or more powerful.
2. Update the BIOS and Chipset driver.
3. Download and install Microsoft Windows updates.
4. Run a hardware diagnostic test.
5. Perform a Windows System Restore.
6. Restore the computer to factory settings.
How to use Dell Power Manager: https://bit.ly/48MAxRY
How to Troubleshoot Overheating, Shutdown, or Thermal Issues on a Dell Computer: https://dell.to/3oAEYsV
If you continue to experience any issues or need further assistance, please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, fast easy setup. Delivered on time at a really good price.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this laptop! I previously had a Dell for many years that finally crashed. Just hoping this one lasts that long as well.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable staff
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love no interest payments! Such an easy purchase!!
I would recommend this to a friendRated 5 out of 5 stars
Spring TX BEST BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matt, my customer service rep, was GREAT!!!!!!!!!!
I would recommend this to a friendRated 3 out of 5 stars
Fingerprint biometrics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after about 5 months there are 3 things so far that i find irritating. For one the fingerprint reader has to constantly be upgraded or reset. I can’t even remember all the steps but I’ve finally given up on it and just use the PIN. also there is no notched area to put your fingertip in to open it and when opened sometimes it’s in portrait mode for no reason But other than that it does what every other laptop does
No, I would not recommend this to a friendRated 5 out of 5 stars
DELL always
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s helpful for me and my family always for my work to.
I would recommend this to a friend- Cons mentioned:Weight
Rated 3 out of 5 stars
Not for business travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great for home use but too heavy for business travel. I wanted to exchange for one lighter but missed the 2 week return policy. Beware all! I thought it was 31 days.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello MelbaW
We would like to thank you for taking the time to leave us your review. It's disappointing to learn that your Dell Inspiron 16 2-in-1 Touch Laptop is not meeting your expectations due to its weight, making it less ideal for travel. This is certainly not the type of feedback we like to hear from our valued customers.
We continually aim to improve, and reviews like yours are instrumental in helping us develop products that our customers adore.
Should you have any inquiries or issues, our team is committed to providing assistance and ensuring your complete satisfaction. We encourage you to contact a Dell representative using the provided contact details below for any assistance you may require.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Rated 5 out of 5 stars
My computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not computer savvy but this laptop has been a blessing for me with a lot of features I may not use but they are there incase I need them. Highly recommend. Thanks dell
I would recommend this to a friend







































