Customer Ratings & Reviews
- Model:
- UN43DU8000FXZA
- SKU:
- 6576337
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers have good things to say about the 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024), especially regarding its picture quality and ease of use. Many appreciate the vibrant colors, sound, and brightness, considering it a great value for the price. However, some customers find the remote control a bit small and have noted the limited number of HDMI ports. A few customers have also expressed concern about potential backlight issues.
This summary was generated by AI based on customer reviews.
Poor delivery servie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have lost sleep waiting for my tv to be delivered. A window of 7 am to 7 pm is the only info you get about delivery time, nothing more specific, even tho they promise to give you a more specific time, you never get one, not in the emails nor on the website. Everyone just says between 7 am and 7 pm. The first promised delivery date was 1 week ago and they never came. I called several times to the store and the delivery service, and noone knew anything. The next day I called again and was told the truck broke down, and the next chance to reschedule was 1 week later. Well here it is one week later and still all I'm told is sometime between 7 am and 7 pm. I will keep calling...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EdieM,
I'm very sorry that you have yet to receive your TV and have had several delivery dates scheduled. As you mentioned, I recommend reaching back out to Best Buy for assistance with your delivery.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Failed after 13 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great until it failed almost immediately after the warranty had expired - 13 months. Appears to be the back light. Think I’ll replace with a Hisense and test my luck there.
No, I would not recommend this to a friendSpectacular image quality without burn-in.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of reading later I chose the Samsun DU8000 realizing that OLED on a smaller screen (43") may be hard to distinguish from LED, and may be subject to burn-in. I believe the delicacy of OLED will eventually be resolve, but the DU8000 has remarkable dynamic range and lots of features, few of which I need. . If I'm using the 8000 for editiing a paper I don't want to be concerned with permanent degradation. The sector correction might be nice by not likely 1000 dollars worth of shadow detail.
I would recommend this to a friend- Pros mentioned:Picture quality
Great resolution and soft on the eyes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear. I use it as a computer monitor for my job so it's very helpful. I do get annoyed with the sleep mode though but not the end of the world
I would recommend this to a friend - Pros mentioned:Price
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect 2nd TV (Bedroom). Price was perfect. After comparison shopping, the price was excellent.
I would recommend this to a friend Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money plenty of inputs handles everything from streaming
I would recommend this to a friend- Pros mentioned:Picture quality
A Good TV if You Are a Techie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Good; Great picture The Bad: Not user friendly and the function to get the picture to fit the screen would not work. Contacted Samsung Tech Support now the TV isn'y working at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MelvinS,
Thank you for choosing Samsung and for contacting us about the issues you are experiencing with your DU8000 TV. We appreciate your patience in troubleshooting these issues. If you have not already done so, I recommend calling Samsung Support so we can set up a warranty appointment.
Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you.
~ Samsung Advisor