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Customer Ratings & Reviews

$479.00

Customer reviews

Rating 4.6 out of 5 stars with 1355 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 14" Chromebook, particularly its overall performance, portability, and battery life. Many appreciate its smooth and reliable operation, lightweight design, and long-lasting battery. Some customers have expressed concerns regarding the screen quality, storage capacity, heat dissipation, and compatibility with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,355 reviews
  • Rated 5 out of 5 stars

    Hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love hp brand! Bought this brand for my son 3 years ago.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what you expect from a Chromebook. It’s functional but lacks speed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son and he uses it nonstop. A great buy

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Good for Simple Tasks Only with bad screen quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay for basic stuff like homework or browsing, but the screen quality is disappointing overall

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms Moody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Chromebook is so hard to get into and find what you're looking for, I had the hardest time getting around in the system. Had to drop my class.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. I would recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kids so they can take online classes. No other purpose. Though current configuration would be good. However it’s Slow and lag with delay in connecting and hang in between. Would suggest to take a machine with better configuration

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp Chromebooks are always nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good review on this product. The package came well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Chromebooks don’t support most Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for some specific apps. Chromebooks dont support most apps. Wish I knew this before buying. Works fine though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Very basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot expect much at that price, flimsy material, and everything, worst part was the display.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    brutally honest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display absolutely sucks, keyboard feels very cheap and its pretty slow but it gets the job done when you need to do something on the web browser real quick, I only got it for some small work tasks that require a laptop. Its cheap and you get just enough for what you paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jewel ‘s Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my granddaughter. She is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is perfect for elementary age kids. It’s user friendly and great for school work.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Disappointed in the lack of compatibility with Microsoft apps and accounts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    its pg

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    qlty is very good for what it is used for, simple day to day type stuff.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy pickup order. I would say the lap top itself run slow and over heat.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for elementary kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best graphics but does what it needs to fit kids after school lessons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable about the product loved it was in stock

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Heat dissipation, Screen quality, Storage capacity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Fine for light work but can feel sluggish at times

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: -Lightweight -Google ecosystem -Can use Linux Con: -Feels laggy -Low Storage -Touchpad seems less responsive -Gets warm The laptop is light with an all textured plastic body. Even though it’s sturdy, it does feel somewhat cheap. Not sure how durable the plastic is, but mine already had a scratch out of the box. There’s two USB ports and one USB-C port, which is also used for charging. There’s also an HDMI out and a headphone jack. There’s no vents and so far I haven’t heard any fan noise kicking in, but the downside is that it gets warm rather quickly. Even when not really doing any task, it gets warm enough that if you have it in your lap, it can start to feel uncomfortable. The screen is fine. It’s not the brightness but enough to do work tasks and good enough for watching videos. The speakers are, again, good enough to get by but they do sound hollow. Using the touchpad was somewhat annoying. The outer edges don't seem to register touch so there are a lot of missed clicks. Using Chrome OS for the first time, it took a bit to get used to it when coming from Windows. Your choice of software is much more limited. If you mostly use apps within the Google Ecosystem, then this is a viable option. A nice thing is that a lot of the Google ecosystem is cloud based and doesn’ need to be installed, which doesn’t eat into the limited storage. There are more apps available on the Play Store, but some apps are only available as mobile versions so it doesn’t look great on a laptop. Apps like VLC player don't work that great compared to its desktop version. Since Chrome OS supports Linux, more choices are available if you’re willing to mess with Linux and the terminal command prompts. Performance varies with this particular model, which leads to the one of the negative. Given the specs, the laptop can feel laggy even doing simple tasks. While booting up or waking is snappy, opening chrome or loading YouTube feels like it takes a second or two longer than it should. It can’t really do heavier tasks other than browser based apps or streaming. Battery life is good. In the few days that I’ve had it, I only needed to charge it once with intermittent use. Watching videos and browning around did impact the battery life that much. For the intended use and price, I think it’s enough for school or office work. It’s light and the OS isn’t too demanding. Main complaints are that it does feel sluggish at times, it gets warm quickly, and the touchpad is not that responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master tour online life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity. All my devices synch to my Chromebook...what more do I need!

    I would recommend this to a friend