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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2230 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,230 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld gaming system I've ever played its the best at least till the xbox version comes out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best experience I have had with a handheld pc. I returned a legion go I bought because it was too glitchy and ended spending a couple extra dollars to get this instead. Haven’t had any issues and it runs any game I play with no issue (ex. COD, Elden Ring)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    An Excelente Habdheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely good product if you are looking for a handheld this is the indicated long-lasting battery performance storage the screen a little to be desired for the frames but the rest is perfect do not go for another like legion go you will sacrifice screen for performance and ergonomics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this every time i feel like gaming and laying in bed, and i must say, its the best purchased ive made. Runs ever game smoothly so far, no complaints. The battery does die pretty fast if you're playing triple A titles, but thats expected from a handheld PC. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great Fun!! but Not the Right Fit for Me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to have a mobile gaming option while away from my desktop. However Returned it due to my preference for using keyboard and mouse. The additional costs for a dock didn't make sense, especially since i experienced input lag when connected. i decided to use the $800+ toward a gaming laptop (OLED!!) instead. For those without a gaming PC or Laptop, the ROG ALLY X is a decent alternative. Surprisingly, it ran games better than i expected based on reviews. The Armory Crate software worked well, requiring minimal adjustments for smooth gameplay. The only tweaking I did involved pushing the graphics to see what it could handle. I had fun playing titles like Black Ops 6 Zombies, Destiny 2, and various Steam titles. Overall, while it wasn't the right fit for me, I can see its appeal for those looking for a portable gaming solution.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SpaRk,

      Thank you for sharing your comments regarding the ROG Ally X. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407034851-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best ROG!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROG Ally X !!! My wife gifted it to me and it was the best handheld she gave me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Performance and looks, gotta have it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld device. Flys past the old rog ally and the current legion/msi claw. I recommend this one hundred percent!! Steamdeck OLED may have a leg up on the screen, but this things performance blows everything out of the water. Plus who doesn't love WoW on a handheld?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and reliable.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a trucker it was a no brainer to get this. It's so easy to being able to play any game anywhere without relying on streaming software. The screen at 120 fps holds up well for any game you may need or want.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    More of the same, but better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! It's very similar to the original Ally Z1 Extreme with improvements in battery, comfort, color, d-pad and analog controls Etc..... It blows me away to think that they missed the opportunity to add a built-in kickstand! I have to go four stars because of the removal of the XG mobile port. I bought the 4090 XG Mobile to use with the Ally and Rog Acronym.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still recommend over the Xbox version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what this device can do, it is very impressive. The battery life is great, however the only issue I have with this handheld is that the sticks feel a bit off. Some people say it may be due to cardinal snapping, however I still recommend this device over the Xbox Ally X, since you can buy a 3rd party case that almost matches the updated ergonomics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very powerful handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful handheld! Using with Lossless scale its basically a high end Gaming PC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phenomenal device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal device. Its very powerful. Plays everything i want. Emulation is also a beast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a powerful gaming handheld great for traveling definitely a plus that it runs windows 11 being able to do normal desktop things. Pretty good FPS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was better than the original On so many levels, Its been my rock and Monster Hunter Wilds runs great on it On high settings with patches I highly recommend Get the 2TB though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ROG Ally X!! I used to play only my PlayStation 5 but I have been so happy with my RaoG Ally X that I sold my my PlayStation! Easy to use and plays all my favorite AAA games too!! This handheld is a must for any gamers!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Rog Ally X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With these hand held devices if you know what you are doing it can be fun and amazing. The X is strong and has a 80w battery to let you game for a long time worth the $800 for sure. As well the MSSD is not burning out I would recommend that you buy a 2T SSD if you’re going to be downloading a lot of steam games.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog ally x. Must have for gamers!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but fun with this rog! It is great at home as well as on the go. I take it to work. And i have just gotten back from a 5 day road trip with it. Definitely worth the money! Have told all my gaming buddies about it. Awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Got rid of my mini itx..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my desktop with this little thing, plugged it up to a 3090 egpu, and im play most games on a 32" wide monitor on ultra. Stand alone on the go it plays most games on medium setting but the option to take any computer game anywhere is pretty great, boy we are living in the future.. only thing i have problem with is the onboard joystick already starting to get drifts.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Amazing Gaming Handheld!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming handheld! It can connect to my monitor, 65” TV and my workplace monitor. It is fast handheld! I couldn’t be more happier. Downloaded steams and downloaded some games. It runs very well on it. It’s very impressed. Highly recommended to get this!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Windows Gaming Laptop and Gaming Handheld!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of streamer reviews, this product is best of both worlds. I needed a windows based daily driving computer at home. I use this product at home as my desktop when docked. I take it with me when I know I will have some downtime to game. It’s a console and computer. Definitely worth the money! Love It!

    I would recommend this to a friend