Customer Ratings & Reviews
- Model:
- RC72LA-ALLYX.Z1X
- SKU:
- 6583218
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.
This summary was generated by AI based on customer reviews.
If you stay at home with it it’s fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not portable enough. The ergonomics are too overdone.
No, I would not recommend this to a friendRog ally x is superb!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it every minute!! For any person always on the go
I would recommend this to a friendGreat except for one thing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's awesome, it's the second one I'm getting though, the first one had memory card issues that made it way to hot and the micro SD card slot didn't work. Hopefully this new one will.
I would recommend this to a friendGREAT!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thjing, I just dropped my first one down the stairs, so I bought another.
I would recommend this to a friendTerrible pre order
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device amazing best buy actually getting pre orders on launch terrible never pre ordering again not even worth it
I would recommend this to a friendAverage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited when purchasing the Rog Ally X. I had been playing on my steam deck for sometime but was getting sick of trying work arounds to play non steam games. I figured the Ally x would eliminate that. While the unit is able to download and play games like COD and others, it’s been a struggle with other games on steam. All in all it’s not any better than the steam deck. I wouldn’t purchase again.
No, I would not recommend this to a friendVery fun
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun fun fun fun fun fun fun fun fun fun fun fun fun
I would recommend this to a friend- Pros mentioned:Battery life
Getting better!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better battery life. Cooling could be better. Ditch windows as the operating system…
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear ThisIsMyName,
Thank you for sharing your comments regarding the ROG Ally X. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407034851-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Possible RB problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The RB in one game needs to be pressed twice in order for it to register when remapping the controls. Other than that, it seems fine. Something I will be keeping an eye on.
I would recommend this to a friendEnded up returning it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handheld pc gaming is a great idea I just don't feel the technology is there yet. This is the best handheld so I gave it a try and the lag and performance just weren't up to what I prefer. I'm sure some people will love it, but to things to run fairly smoothly I have to mess with a ton of setting until it's right and when I try a different game I have to change them all again. I prefer a more relaxed game experience. I want to plug in and play. This is not for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ronald M,
Thank you for sharing your feedback on the ROG Ally X. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407034851-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Ally X
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear crisp graphics. Super fast processor and refresh rate
I would recommend this to a friend- Pros mentioned:Overall performance
doa rog ally x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came doa so i didnt even get to use it. I heard its good though.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cranedisk,
Thank you for sharing your experience with the ROG Ally X. We sincerely apologize that your unit arrived in non-operational condition. We understand how disappointing this must have been and regret that you were unable to use the device. If you are still within the return or exchange window, we recommend contacting the original place of purchase to arrange a replacement or return.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407034246-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Christmas Gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for my daughter for Christmas! Happy Camper!
I would recommend this to a friendGreat portability horrible operating system
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware was amazing, windows 10 / 11 is the reason I decided to return it. It is such a pain to navigate on such a small screen. Gaming is great if you love the portable aspect.
No, I would not recommend this to a friendIts great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great. Backs up on my PC. Makes things easier to bee abkebto download and back up my desktop.
I would recommend this to a friendUltraportable gaming PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very capable for the size and comfortable in the hands
I would recommend this to a friendAlly X Impresses, just need OLED for Ult Experienc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great update to OG Ally. Love the ergonomics and in hand fell. Screen is OK, would prefer OLED thus 4 stars. None the less my new primary gaming machine!!
I would recommend this to a friendPretty good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows is holding this thing back from being 5 stars.
I would recommend this to a friendBroken
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I am broke wish I could do more on it it’s fun too play
I would recommend this to a friendBuy it maybe ?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty chill, setting it up is a bit annoying tho.
I would recommend this to a friend