Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2247 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,247 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it get to play xbox and pc games. This was an amazing bday gift

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great gaming system. It is easy to play, very straight forward gaming. Compact and easy to take along in the car for a trip. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best !

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive played so many more games since i got this (instead of my 1 usual game). The only thing that would kake this better if it was $600. Other than that its been nothing but amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs all games with impressive frame rate and graphics. The user interface to find other games quickly is well designed. I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GET ONE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a F&^$ed-up pc and need something to run all games in a moderate setting for emergency's and have it a travel go? THIS IS THE BEAST

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great handheld, but faulty (dead pixel)

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is INCREDIBLE. I actually loved it BUT— my unit had a dead pixel that I noticed after only two days RIGHT IN THE MIDDLE of the screen, so unforunately I wasn’t able to just overlook the issue. My game had a lot of solid white in some scenes, and the dead pixel stood out a lot. There was also strange dull color/distortion around it, so it was almost like 5 faulty pixels instead of one. If you manage to get a flawless unit, you’ll love it. It’s quick, responsive and handles most current games with no problem. I’m extremely disappointed in my experience, though, and I’m exchanging the faulty console for another unit in hopes there are no issues with this one. I want to like it, but after setting it up and barely playing for even 5+ hours over two days… eh, not a great experience overall. Take your chances, but be vigilant with QA issues— don’t “sleep” on them because they can quickly get worse. If this one doesn’t perform, I’m just going to “downgrade” and grab the 512, Z1E Rog Ally first gen. So far zero issues on that one (partner’s console)!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Miss Rae,

      We're sorry to hear that there is a dead pixel on the ROG Ally X screen and we apologize for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.

      Having returned the Ally, we hope that you were able to obtain a functional replacement.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2407034851-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good has windows speech to text so I play with bluetooth headphones with a mic so i don't have to type and it runs games good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive but worth

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i travel quite a bit this was definitely an investment with how much it cost but so worth it, plays all the games i want it, and the best part i can link all ubisoft/GoG / and more and armory crate will detect them all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Portable PC for FPS

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls feels a little weird at first, but after giving it some time, It has been pretty great. I've ran cod, destiny, and doom pretty smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, incredible graphics and speed! Runs Forza at max graphics without issue

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Overall Great Device

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for portable gaming. Only con is that it comes loaded with bulky windows software and apps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally x!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this is the best handheld now due to it can play all the games that u wanted. Lucky i grab it went on salw i dont regret buying this. Plus u can turn it to computer u can also connect it to monitor for bigger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Killer handheld PC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handheld PC. Probably the best out right now for the price. 120hz vrr landscape display and large battery makes for a very good experience. Comfortable and good weight. Slightly more than original ally.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome for what it is. It won’t replace a laptop or desktop of course you can try but imo might as well just buy a laptop if you are trying to decide. This thing is awesome for portability though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG ALLY X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld. No issues so far and I even bought it used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Legion GO or this?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No shocker... 5 Stars... The Be all and End all of PC handheld systems -- I agree. But I ended up returning this for a Lenovo Legion Go. On paper and on your hands, the Ally X is truly a dream machine!! Issue is, once I started to play on the the Legion Go, 7" - 1080p (Ally X) vs 8.8" - 1600p (LeGO), I just kept on going back to the LeGO. The graphics on the LeGO 8.8 / 1600p was just way toooo gorgeous for me to pass up (even with damning 1+ hour battery, I know, I know). Anyway, you can't go wrong with the Ally X -- just don't play the LeGO (what you don't know, you won't miss)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld pc!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not much a tech person, but my brother told me this is really great for me as my first "pc." And I love every second of it. The only thing that is a problem is the storage, and I heard the sd card slot is too slow for certain things like games (and that's mainly what I use it for, lol). But maybe if I'm lucky to get a good sd card, I will try in the future. I'm not sure yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, the ergonomics could be a little better but overall a very good gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super fire

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system 10/10 plays just about anything and i mean anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very cool!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything my PC does and I can take it with me. So far, I haven't encountered any cons but will update if I do. Perfect price point.

    I would recommend this to a friend