Customer Ratings & Reviews
- Model:
- RC72LA-ALLYX.Z1X
- SKU:
- 6583218
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.
This summary was generated by AI based on customer reviews.
Best option for handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great purchase, zero regrets. The windows setup crashed several times on start up but worked through that. It’s interesting to find what games work and don’t work on these. Usually controls issues that takes some time figuring out. If you are looking for a handheld then this is best option. Better stats than even switch 2 coming out this year.
I would recommend this to a friend- Pros mentioned:Overall performance
ALLY X
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So amazing. At home or on the go. Game and browse effortlessly.
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well to play OC games. Played MW6 with no issues as well as Maden 24
I would recommend this to a friend Great handheld if you need a handheld.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a handheld it’s great. All the capabilities of of a PC in a compact size. If you need a handheld I’d highly recommend this one over all the others. But I wouldn’t suggest it if you’re looking for a replacement or alternative to an actual gaming PC or Laptop. It’s one of those “get what you pay for” situations. It’s a $800 gaming device and performs like a $600 gaming pc that you paid $200 to shrink. Which is well enough, but not great. At this price get yourself a new gen console or drop another couple hundred and get a decent gaming laptop. That’ll take your dollar a lot further.
I would recommend this to a friend- Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy it. I play this watching tv almost every night
I would recommend this to a friend Happy Camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son and he really enjoys it! I would recommend it! Thank you
I would recommend this to a friend- Pros mentioned:Overall performance
Rog Ally X
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld, 24gb of ram, bigger 80 wh battery. Much better frame rate!
I would recommend this to a friend - Pros mentioned:Battery life
top of its class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic handheld. Great battery life and it's easy to play Epic Games in addition to Steam.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great option in the handheld market. Plays everything great so far.
I would recommend this to a friend Will be returning.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an awesome dope item, probably the coolest device I ever put my hands on and I love it. But if you already have a Xbox series X then don’t get it. The Xbox can run AAA GAMES, now the rog ally can to, But not well. And I play a lot of games pretty much all new games and more games ran bad then good.
No, I would not recommend this to a friend- Pros mentioned:Battery life
upgrade
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded from the Ally Z1 and the battery life improvement is noticeable.
I would recommend this to a friend - Pros mentioned:Overall performance
Best place to shop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it was a whole experience for me so I give it a 5 star
I would recommend this to a friend - Pros mentioned:Battery life
Really good, grips can be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought mines refurbished labeled “excellent”, it arrived with a volume up button being broken on delivery aside from that the Ally ROG X is awesome. It plays a lot of my games and last longer, you don’t need to plug it in to get 24x7 to get the best performance. My only complaint really is the by itself the grip can be uncomfortable
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Toby,
Thank you for sharing your comments regarding the ROG Ally X. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407034851-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Eh. Not as good as others.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the msi claw 7 ai+ and i think i really prefer that over this one. This didnt feel great in my hands and also didnt perform as well as the newest msi claws thats are out. It also hurt my big hands to hold this one and play.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device. Scott was a massive help. The device is a little expensive but worth it.
I would recommend this to a friend - Pros mentioned:Overall performance
Great device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ergonomics runs well. Just do all the updates and minimal tweaking to settings and your all good. My first handheld
I would recommend this to a friend Love my Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Ally, I use it almost daily and it runs almost every PC game amazingly.
I would recommend this to a friend- Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ally is definitely better than its predecessor
I would recommend this to a friend - Pros mentioned:Overall performance
Best there is out there!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this is the best handheld PC. All the issues I had with the OG Ally have been addressed with the Ally X!
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing upgrade, in black!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing upgrade from the original. Don’t think, just upgrade, trade your old one in.
I would recommend this to a friend