Customer Ratings & Reviews

My OmniBook Ultra has turned out to be a good fit for me..I wasn't sure at first but almost 2 months now since I purchased it and it has been very satisfactory! Oh and I am over 80 years old.

Great laptop. Probably more computer than I need. !

So far, I've had had the laptop for 2 weeks with no issues. It is as described.

I cannot recommend this device to anyone. On paper, it seemed like a very good purchase for the specs it has. But after one year of normal graduate school level use, it has begun to fail. Just weeks before the manufacturer one year warranty ended, I had to send it in for repair and ended up having the motherboard replaced. During normal usage, the laptop would slow down and lag and would need to be restarted for normal performance. After receiving the laptop back from repair all was well for about 3 weeks before it would randomly restart under heavy usage with multiple programs open/multitasking. I cannot rely on this laptop anymore and am actively looking for another to replace it. Side not, I have no preference for any brand, but this is the second time that HP has let me down. Last time was about 8 years ago when I purchased an HP printer and had nothing but issues with the print head during the first couple months of ownership. Again, under normal usage! I am starting to see a pattern with the quality of their products. I will be avoiding any HP products in the future.

Works good for editing my basic 4k videos. I like the finish and the light up keyboard. Only thing that spooked me is it froze twice when the battybwas low.

So far so great. Zippy, enough memory and graphics power to handle everyone ive thrown at it,while being lightweight enough to caryy everywhere.

For the price, this is a pretty decent machine. Easy setup, all the bells and whistles. Much better than the machine it replaced.

Love my new machine, it’s awesome. Staff was great, their recommendation was spot on. Thanks BestBuy.

I bought the HP OmniBook Ultra 14 (Ryzen AI 9 365, 32GB/1TB, 2.2K touch) and it has been a headache from day one. The system randomly goes into “slow motion” and then completely freezes — especially in web browsers (Chrome, Firefox, Brave). It never recovers, so I’m forced to hard-restart every time. On top of that, the display will sometimes freeze part of the page (half to ~75%) while the rest scrolls, like the screen is stuck in layers. I did everything by the book: factory reset, Windows updates, BIOS/driver updates (multiple times), HP diagnostics — the problems keep coming back. I paid around $1,000 for this in Oct 2024, and a laptop this new should not behave like this. Support has been just as frustrating. I was told in an HP chat that I had 52 days of warranty left in late September, but the portal then showed “expired” the following week, so I couldn’t get service. Now I’m stuck with an unreliable machine when I need it most for school. Between the constant freezing, display glitches, and warranty run-around, I can’t recommend this model. Save your money and look elsewhere. (Model/SKU reference: HP OmniBook Ultra 14-fd0013dx, Ryzen AI 9 365, 2.2K touch, 32GB/1TB — the exact one sold here.)

Handles everything I throw at it. Happy with performance. No issues since I bought it.

Pleased with hp laptop. Just the right display size and was easy setup

Ordered the OmniBook online. Picked it up at the store. Easy pickup. PC works great

So far it’s a great small computer that can fit with my center console of my truck for travel.

Great Customer Service. The Genteman who helped me was very nice.

great device - meets all of my needs and more - very happy!

Good PC that does the job well. Got a good deal on it.

Good computer for the price. I am enjoying this computer so far.

It's difficult to open with one hand, but good value for around $900.

Amazing graphics beautiful display and sound quality optimal performance

I ended up returning this product because the keyboard was so loud when I typed rapidly in class to take notes. The overall performance of the machine was fine. But the display did give off more glare than I was okay with too.