Customer Ratings & Reviews
- Model:
- H7606WI-PB99T
- SKU:
- 6593256
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the ProArt P16's battery life, finding it surprisingly long-lasting even under demanding workloads. The stunning 4K OLED screen receives high praise for its vibrant colors and clarity, making it ideal for various tasks. Its powerful performance capabilities are also frequently highlighted, with users noting its ability to handle intensive applications with ease. The ample RAM is another frequently cited advantage, particularly for users working with large datasets.
This summary was generated by AI based on customer reviews.
0/10 - Worst Laptop I Have Ever Owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For such a high-spec computer, I have had an AWFUL experience. The one positive is it has a good display. For the negatives - when connected to external monitors it glitches out multiple times each hour, it is very laggy and refuses to wake up without a hard reset at times. The speakers are extremely quiet. It does not cooperate with external devices. ASUS support is even worse than the product itself - I have reached out multiple times and have been met with an attitude. As my primary work computer, I cannot send my device in for weeks at a time, and that is the expectation from ASUS even under warranty. They are unapologetically rude. BestBuy customer service has been marginal at best with my issue, but I guess it is understandable since I am past the exchange window. If I could go back, I would not even consider this device and pay the extra amount for a Macintosh without any regrets. I would not recommend this device to my worst enemy.
No, I would not recommend this to a friendPremium price doesn’t mean quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box it appeared to be a beautiful well made machine. But that view of this product lasted less than 2 weeks. I bought this as an upgrade for a photography workshop I was taking in Antartica to avoid problems with an older laptop I’ve been using for 5+ years. Needless to say that was a mistake 2 hours before I left the computer crashed and wouldn’t unlock and then wouldn’t reinstall or recognize any of the drivers when I took it in for service after getting home. Was told that motherboard was defective. If you google this model you will find this to be a pretty common issue with this model which is completely unacceptable for such a high end model. As it doesn’t seem to be a one off issue I will not be purchasing another laptop from Asus if this is the quality to be expected on a high end model that they are clearly aware of I would hate to try any other product that they are offering. Asus as well as Best Buy want to pretend this isn’t a issue but the overwhelming reviews and threads on this issue where numerous people have similar issues in u see a month show it’s a well documented problem with these P16’s. They are great when they work but don’t get to comfortable with it as it likely won’t last long and Asus won’t address the issue.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AustinK,
Thank you for your feedback.
We certainly understand your disappointment and the inconvenience this may have caused. All ASUS products undergo intensive quality control testing and inspections, and are built to last. We are aware of the issues being reported by users and these issues are either random hardware or software related. Typically, we recommend the following trouble-shooting tips to resolve the issues. Check Windows, drivers, BIOS and applications are up to date. Doing a factory reset will be another solution. Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-creators/proart/proart-p16-h7606/helpdesk_bios?model2Name=H7606WI . If these steps were performed to no avail, we recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
FLICKERING SCREEN
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen started flickering and I could not get it to stop
No, I would not recommend this to a friendPowerful, but unreliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this machine less than 6 months and already it's requiring a factory reset from a blue screen. I'm not hopeful.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nick,
We sincerely apologize for the blue screen errors you're experiencing with the ASUS ProArt P16 Laptop and for the inconvenience this has caused. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408035323-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) - https://www.asus.com/support/faq/1042499/
Perfect Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is perfect for our work needs. Love the touch screen! Will be purchasing more in the future.
I would recommend this to a friendBlink, Blink, Black!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the moment it booted-up, the OLED screen started to flicker and occasionally blacked out, requiring some manual intervention to refresh the display. After two online sessions with Geek Squad and another two with ASUS and finally a visit to the Geek Squad at Best Buy, it was deemed faulty. Apparently, this is a known issue with OLED displays. Therefore, I ordered another laptop with 4K LED. Until OLED's are perfected, consider the risk.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lawrence T,
We sincerely apologize for the display issue you've faced with the ASUS ProArt laptop and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
As we understand you have returned the laptop and chose another model. We hope that the replacement is satisfactory and that it functions properly.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2410005182-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Incredible products and services
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products and super quick shipping. I had a great experience overall
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new laptop! Love the touch screen! Very easy to use. Geek squad are do helpful. Answered my questions.
I would recommend this to a friendRandom Shutdowns
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite updating the drivers and the BIOS, this computer keeps on shutting down randomly by itself. I’m stuck with a $2900 computer that’s unreliable. This computer is sexy on paper but is completely unreliable and worthless.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Paob,
We sincerely apologize for the auto reboot issue you're experiencing with the ASUS ProArt P16 laptop and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410024464-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Automatic Shutdown/Restart Issues - https://www.asus.com/support/faq/1046480/
- Pros mentioned:Battery life, Performance
UE5 on the go
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this recently and have been testing it compared to my Razer 2024. Im using tgis to make games in Unreal Enginenajd wanted something i could take on the go and work from other places than just my home office. The battery life and performance is awesome. Not plugged in and turning off realtime in the editor of UE5 Im getting 6 hours easy. I havent ran out of battery during a session yet.
I would recommend this to a friend