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Comp. Value: $229.99

Customer reviews

Rating 4.5 out of 5 stars with 192 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Pickup 3-in-1 Steam Mop positively for its cleaning performance and ease of use. Many appreciate its lightweight design and adequate cord length, with some noting the effectiveness of the steam and quiet operation. The primary concern is the small water tank size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 192 reviews
  • Rated 1 out of 5 stars

    Mop vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unsure if it cleans the floor since there’s no separate container for the dirty water. Overall it vacuum well and steams good. The only downside is it doesn’t recommend putting in a cleaning solution.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your SD201. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working I dont like it Its a pain full Pleas do not make rhise no more

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Martha,
      Thank you for taking the time to share your review of the SD201. We understand how frustrating it can be when a unit isn’t working as expected, and we’ll be more than happy to assist. Please reach out to our support team at 1‑855‑427‑5127, Monday to Friday 9 a.m. to 9 p.m. ET | Saturday 9 a.m. to 6 p.m. ET, so we can take a closer look and help.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didnt pick up the dirty off the floor as i expected it too

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We genuinely regret that the pick-up performance of your Shark Steam Mop hasn't met your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Sad to return!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this but decided not to use it as my floors would be damaged. I read several reviews where people had damaged floors so I didn't want to take the risk! I wanted to love this!

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Stephanie,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you decided not to use your steam mop. We will absolutely share your feedback with the relevant teams for consideration on future products. This unit is designed for use on most hard floor surfaces. We recommend that you first test an isolated area of the surface to be cleaned and review the use and care instructions from your floor manufacturer. Surfaces/materials where the steam mop should not be used: Wax-polished furniture or floors, unsealed or unglazed ceramic floors, unsealed wooden and wax floors, and some unwaxed floors. In cases of surfaces treated with wax and some unwaxed floors, the sheen may be removed by heat or steam. Test an isolated area first to see if sheen is affected. Steam mops are ideal for laminate, bamboo, hardwood, marble, tile, and stone. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Not a fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not meet our expectations was returned didn't clean the way we wanted it to

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for taking the time to write a review. We’re so disappointed to hear that the Shark Steam Mop didn’t meet your expectations and was returned. We understand how frustrating it can be when a product doesn’t deliver the cleaning performance you were hoping for. If you have any questions about our other models or need help finding a unit that better fits your cleaning needs, we’d be happy to assist with the hopes of restoring your trust in our brand. Please feel free to contact us at 1‑855‑427‑5127. Our team is available Monday–Friday, 9:00 a.m.–9:00 p.m. ET, and Saturday, 9:00 a.m.–6:00 p.m. ET.

      Kind regards,
      Shark Clean.

  • Rated 1 out of 5 stars

    shark steam mop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse experience with this product. was not cleaning my floor the way they advertise and stop working in few uses

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Elice,

      Thank you for sharing your feedback. We understand how disappointing it can be when a product doesn’t perform as expected and stops working after only a few uses. Your experience matters to us, and we’d like the opportunity to help. Please reach out to our customer support team at 1-855-427-5127 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET). We can assist with troubleshooting or discuss options to make this right for you.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Leaking water

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started leaking water after 3 months of use. Check the water container attachment and it looks good, it seems the leak is internal.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Sergio,

      Thank you for sharing your experience with the Shark Pickup Steam Mop. We're sorry to hear that your unit began leaking after just a few months of use, and that the issue appears to be internal. That’s certainly not the level of reliability we aim to provide, and we understand how inconvenient this must be.

      We’d like to take a closer look and assist you with a resolution. Please reach out to our team at 1-855-427-5127 so we can help determine the next best steps.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Steam mop by

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on Dec 8 2024. Used maybe 2 times per week lightly. By Feb. it stopped working. Very disappointed. While working it did a great job.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Alicia,

      Thank you for sharing your experience. We understand how frustrating it must be for your Pickup Steam Mop to stop working after such light use. This isn’t the experience we want our customers to have. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll be happy to assist you further.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not it shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what had hoped it would be. If I didn’t toss out the box I would return it, leaves my floor wet. I luv the shark brand but this one isn’t it

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that your Shark Steam Mop did not meet your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Too narrow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really like this product too small for what I thought it was and it took a while for it to clean big areas.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your feedback about the Shark Steam Mop. We’re sorry to hear that it didn’t meet your expectations in terms of size and efficiency for cleaning larger areas. We understand how important it is for a cleaning tool to fit your specific needs.

      If you’re looking for a model designed to handle larger spaces more quickly, our customer service team would be happy to help you explore other options. Please don’t hesitate to contact us at 1-855-427-5127.

      Your input is valuable, and we’ll share it with our product development team for future improvements.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Streaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mop leaves streaks across the floor and a dull finish. Not what we expected.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Based on the situation you’ve described, it sounds like there’s a chance the Shark Steam Mop may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Just Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t love this product compared to the other steam mops. The mop sometimes leaks water.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi AHarvey,

      Thank you for sharing your feedback about the Shark 3-in-1 Steam Mop. We’re sorry to hear that it hasn’t met your expectations compared to other steam mops and that you’ve experienced issues with water leaking. This isn’t the experience we want for our customers.

      We’d like to help troubleshoot the leaking issue to ensure the mop is working properly. Sometimes adjusting the water tank placement or ensuring all seals are securely in place can help. Please don’t hesitate to reach out to our Customer Service team at 1-855-427-5127 for assistance.

      Your satisfaction is important to us, and we appreciate the opportunity to improve your experience. Thank you for choosing Shark.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance, Steam
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Truly an "All In One"

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love steam for cleaning the kitchen and bathroom and I love a wet suction vacuum for messes on hard floors. Here to fore, I have had two separate devices standing in the closet space in the corner of the kitchen. Now, I have a single unit that does both jobs -- AND -- is easy to clean! Out of the box assembly could not be easier. Take off a few pieces of tape, put the handle into the top of the unit until you hear a click and you are ready to add water and start cleaning up whatever mess you might have. There are 3 power settings allowing you to match the machine to the task at hand. Also, the "head lights" are very powerful and actually seem to be aimed downward so you can see the floor clearly just ahead of the cleaning action. Oh, and yes this is a steam cleaner and it produces tons! The swivel handle makes for very effortless navigation. The collection unit is also simple. The roller just "flicks" the debris into a small hopper located just behind - kind of like those old push brooms they use in restaurants. The difference here is it is designed to handle wet material. My old wet vac worked very well but with tubes and large collection containers with an overflow sensor, cleanup was horrible. With the Shark SteamPickup 3-in-one clean up is easy. The only minor trade off is that the capacity is somewhat limited. Still I found it quite sufficient to clean my kitchen floor without emptying. Then literally squeeze the release buttons, pull on the tab attached to the roller and the parts present themselves for easy cleaning. Once you have finished the job and cleaned the floor, you can stand the unit on the included stand. The roller can be dried on the stand too with a handy mounting point.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will never buy from best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy from Best Buy again as of the return window is two weeks! Although shark did a great job fixing the problem. This steamer is great for smaller houses the one star is for Best Buy customer service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, the product was working fine. After a week or so, it started leaking water. It leaves big water marks everywhere.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your SD201 started to leak after a short time of use. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Versatile Steam Mop!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living with 2 children and 3 dogs in a house with wood floors and tile everywhere can build up quite a bit of dirt and grime over time. Traditional mopping is tedious and at times to me seems like I’m just pushing dirty water around. I’ve tried steam mops before but the pads after a few uses get grimy and dirty and are impossible to really get clean afterwards. So, when I saw the Shark SteamPickup 3-1 Steam, Pick Up, and Sanitize mop with a roller that cleans itself AND picks up debris, I knew I had to have it! Goodbye days of grimy steam pads that need constant replacing! Can the roller really clean itself during use and still clean your floors well, let’s find out! Initial setup was seamless and easy and took less than a few minutes. The Steam mop doesn’t use any type of cleaner, so you just fill the jug up with water and off you go! There are 2 different modes depending on how deep of a clean you want. The steam starts to appear after about 15-20 seconds of being turned on. The nice thing about this steam mop is that it separates wet and dry into two different compartments, so you don’t necessarily have to vacuum before you use it. I was pleasantly surprised by how effective this was because with other steam mops in the past I’ve always had to do a pre vacuum to make sure the mop isn’t pushing around a bunch of dog hair and debris! The mop itself is lightweight and rolls well and the steam is produced at a steady rate to do larger areas rather quickly. It’s worth mentioning you can use this steam mop on any type of sealed floor. We have hardwood in the main living areas and tile in the bathrooms and it cleans both seamlessly! Once you’re done with the mop you lift the tray up and there’s the wet and dry compartments that you can empty separately. The roller itself can be removed and rinsed out after use and I was again very surprised to see that after a lot of heavy cleaning it didn’t appear to be dirty or grimy. The one gripe I do have is with the size of the water compartment that the mop picks up while mopping. It fills up fairly quickly with dirty water and if you have a large area you’re cleaning you have to empty it before you’re completely done cleaning to finish the job. But it’s a small price to pay for not having to buy multiple steam pads to clean with! Overall, I am very happy with the job the Shark SteamPickup 3-1 steam mop does! With the self-cleaning roller you don’t have to worry about multiple steam pads and the ability to pick up debris while mopping makes this a versatile and very useful mop vacuum combo. If you’re looking for a steam mop, I highly recommend you check this one out, you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Steam
    Cons mentioned:
    Water tank size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Cleans and sanitizes just using tap water!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark SteamPickup 3-in-1 Steam, Pick-Up & Sanitize Mop - Black/Stone Metallic is pretty neat. The steam output it puts out is amazing! It does a really good job of mopping floors especially since it isn't using anything besides water. Inside the box the steamer comes in a couple of pieces that easily snap together, and there is also a plastic base station to park the mop and roller when not in use. Let me first start out by saying there is no vacuum feature on this mop, it just has a roller that is made out of lots of various small bristles. Some of which are soft, and others are very stiff and plastic feeling. There is a metal scraper bar that the roller spins against that wipes the debris off the roller. The instructions say that there is no need to vacuum or sweep before using this mop, but I found that not to be 100% true, it depends on what you're trying to pick up as this mop struggled to pick up fuzzy/dust bunnies/drier lint/pet hair etc... instead it just rolled that stuff into wet strings and left them behind. I used the mop to clean 4 rooms in my house plus a hallway, and it does really good for the most part, but it struggled to get close to the walls, or into the corners. Cleaning 4 rooms on high steam took 2.5 tanks worth of water, and the mop had to be emptied and cleaned 4 times total including the final clean to store it on its base. I really like it and it did a great job where it could reach, except for a few quirks here and there. If it could get flush with the corners and the walls, and it actually picked up dustbunny/drier lint/pet hair instead of balling those up it would be perfect, but there's still a little room for improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect for hardwoods or tile, cleans well!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 in 1 steam mop vacuum. Picked this up to use on a houseful of hardwoods. We had a different steam mop, but this one having the vacuum feature added hopefully means one less function or cleaning activity needed, since we previously had to vacuum first before mopping. Initial thoughts upon unboxing and assembling were that it feels too light weight and may be cheaply built, but so far that has absolutely no bearing on how it works. What we like about it so far is the simplicity and ease of use. One clean water tank to fill is nice, versus some models we have used that have cleaner tanks and dirty water tanks on top of water. The roller is self cleaning, however, I find that after heavy cleaning, a rinse doesn't hurt to make sure it is not holding anything in the pad that it picked up off the floor. The debris that is picked up is easy to empty out. The cord length is nice, so you don't have to keep moving the plug when doing the whole house or large rooms. Cons: In my opinion, the vacuum suction part is a little under powered as compared to most vacuums, but being that this isn't just a single function unit, I an ok with this given its lightweight and affordable price point. That's really the only down side I see so far, which is not a deal breaker or reason to not get it. I am still giving this 5 stars. I recommend this to anyone with hardwoods, lvp or tile floors. Can get rid of swiffers and wet swiffer mops and just use this!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy and effective

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark steam mop is simple to assemble and use. It's compact, and needs less than half a minute to warm up and start producing steam. It comes with a small stand to hold it when you're not using it. The water reservoir is not huge, but it was still sufficiently large for us to do a few rooms before refilling. This is the first steam mop I've used, so I cannot speak to its performance relative to competitors. However, it seems to work just as I well as I could have hoped. With two young kids, it's common for us to have little sticky spots where drips happened, and this mop had no problem handling them with a quick pass. Our primary interest in this mop was for simple cleaning, but it can also sanitize. However, according to the manual, full sanitization does require spending significantly more time going over each spot you wish to sanitize. My wife and I definitely expect to get use out of this mop, and after a few quick sessions so far, we're very pleased with the ease-of-use, handling, and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A very useful floor cleaner

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD - Combines basic dirt/dust clean-up and steam mop in single unit - Three steam levels BAD - Water tank is a bit small - Undercarriage scoop catches on floor seams and gaps - Doesn't pick up larger floor debris - Can be icky to clean out TLDR The SteamPickup is a handy cleaning tool so long as you have proper expectations. It has no vacuum suction or dust bag, only a rotating brush and small internal dustbin. It will steam floors with moderate dust and grit on them without needing to sweep or vacuumed first. But don't expect it to sanitize your floors while cleaning up spilled Froot Loops and diced onions. DETAILS The best thing about the SteamPickup is that it eliminates the need for vacuuming and sweeping your floor before steam mopping it, or at least somewhat. Though Ninja advertises that it does dry pick-up, this is in nowise a vacuum cleaner. It has no suction and the dirt collection container is a small tray in the head without much room. Think of it like a mechanical broom. It can sweep up minor dirt and dust, but not larger chunks. So if you just want to steam clean your front room that's dusty and has a little dirt and mud tracked in, this thing will do it in one shot without needing you to sweep it first. If you want to do your kitchen, you'll want to clean up the spilled food bits and breakfast cereal first. When cleaning, you can choose from three different steam levels. However, the water tank is a little on the small side. It's enough to finish a medium-sized room using the highest steam level, but you'll likely need to refill it a few times if you want to get your kitchen, bathrooms, and rest of the house. Also, you need to be careful when cleaning floors with gaps or seams. The underside of the head has a lip for the roller brush, like the leading edge of a dust pan when sweeping. That lip tends to catch on things like transition strips between hardwood floors or grout spacing between ceramic tiles. Also, due to the nature of the device, cleaning out the dirt tray in the head can be a little gross since the dirt swept in is getting wet from the steam. Usually it's fairly simple to rinse out in a sink, but if you have a lot of dust or hair getting picked up, it can involve a little more work to clean out the tray.

    I would recommend this to a friend