Customer Ratings & Reviews
- Model:
- WW201
- |
- SKU:
- 6599424
Customer reviews
Rating 3.8 out of 5 stars with 217 reviews
(217 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the HydroDuo for its cleaning performance on small spills and ease of use, further highlighting its lightweight design. The built-in light and cordless feature are also appreciated, along with its surprisingly quiet operation. However, some customers have expressed concerns regarding its suction power, battery life, and capacity. A few customers also feel that the liquid compartment is a little small.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise levelCons mentioned:Suction power
Rated 5 out of 5 stars
An excellent contender
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's no secret to those who know me that I'm not thrilled with all these portable vacuums and similar devices that have come out in recent years, even some of the big names have said they are done making plug-in devices in favor of these, but I always feel they are underpowered or just not capable enough. Shark has changed my mind with this one. I recently moved into a house with only hardwood floors, so this device is exactly what the doctor ordered. Packaging: Nothing real special here, you have the device, a bottle of solution and a base for charging. It's in the normal blue Shark box as all of their items are, so don't expect wonders with the packaging, but it's basically an appliance, so it doesn't need bells and whistles. Set up: Easy, pop in the handle, brush is preinstalled, fill the tank with solution + water mix, charge the battery and off you go. Not really much else to say here. Cleaning: Like I said above, I was skeptical, I didn't think yet another battery powered cleaning device would do that great of a job, fortunately I was wrong. It seems to be more than up to the task for cleaning my entire house, it's not terribly loud. I do wish it had a wider track since I am using it everywhere. Solution seems to last a while per use, so that's a good thing. It picks up everything in the way, though it does have an easier time with larger things, that said it gets up all the cat hair (and cat messes) with ease, stronger suction would be good, but again, I haven't really had big issues with it, it's more of a wish than a need. Cleanup: After finishing with it, there is some cleanup as with all devices of this style, it doesn't have a lot of pieces so cleanup is relatively easy, though the hardest part is cleaning the main unit versus the rollers and such, fortunately it is lightweight so flipping it over to get out the remainder of the debris is easy. It may just be me though, I tend to get kind of intense with cleanup of these devices, so I use a hose outside. With the battery attached, just be careful not to get the whole thing wet. Overall: I do like it, it's a massive step up from similar portables I've had in the past, is it perfect? No, but it does get the job done. I would happily recommend it. Why 5 stars? When compared to everything else similar I've used in recent memory, it is the best option.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 4 out of 5 stars
Good cordless sweeper/mop combo from Shark
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark HydroDuo is a cordless less vacuum that can clean up floors by both sucking up dry debris and using a spray nozzle and roller brush to mop the floor. Out of the box, assembly is extremely quick. It is basically taking the handle assembly and inserting it into the lower assembly. It is fairly light and has a largely matte gray color scheme. There is a base that charges the Shark HydroDuo, which needs to be plugged into the wall. The instructions said to let the vacuum charge fully the first time before using, so I set it on the plugged-in base, and it was ready for use shortly thereafter. In the charging base, the unit stands 46 inches tall. It is very easy and intuitive to use. There is a water tank on the front that pops off, and I filled it up to a marked line with water and then up to a second line with the included Shark cleaning fluid. I put the water tank back on the vacuum and I was ready. First, I tried using the Shark HydroDuo on dry debris only. There is nothing to do but turn on the unit and start sweeping. It is very easy to sweep; it almost pulls forward slightly with each sweep, but it is also easy to pull back with each sweep. It cleaned debris like hair and dust very well. It was moderately quiet. There is a light near the floor that shines just in front of the unit so that debris is very visible. So there is nothing to do differently or other buttons to push to use the Shark HydroDuo for mopping. There is a trigger in the handle that I depressed to squirt water directly in front of the unit in a fan pattern. Then I just swept like normal and the unit would pick up debris while the roller was loosening wet debris and picking that up, too. So to be clear, the Shark HydroDuo can be used as a vacuum only; just don't use the spray. Or, it can be used as both a vacuum and mop at the same time by utilizing the spray. Once I was done, cleaning up the debris tray was very fast. There is a dry debris tray that is emptied into the trash, and then a wet debris container that can be emptied into the trash or sink. And then all of that, plus the roller brush, can be rinsed out and set out to dry. Regarding the results of my usage. The Shark HydroDuo did an excellent job cleaning dry debris, both when using the sprayer and when not using the sprayer. When it comes to the mopping, the Shark HydroDuo did a decent job of loosening debris but only an average job of pulling up the spray/debris combo 'dirty water' off the floor, especially along wall edges. It certainly wasn't a deal breaker, but I did use a paper towel to dry/clean along the edge of my baseboards where was still a small excess of 'dirty water'. My suggestions is that the unit have slightly stronger water suction, and maybe an interchangeable roller bar with a slightly firmer or more textured surface to help with tougher, dried debris. Overall, I still plan on using the unit on all of my wood and tile floors. The Shark HydroDuo is not for carpet cleaning. It does a great job as a sweeper, and a slightly above average as a mop. It is light, very easy to use and maintain, and I would recommend it for anyone with wood, laminate, or tile floors.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Weight
Rated 4 out of 5 stars
Clean floors very easily with this one!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me tell you about the Shark HydroDuo cordless wet-dry hard floor cleaner. I first noticed that it was incredibly lightweight and easy to assemble; no tools required my type of assembly. I had to let it charge for several hours out of the box. It was DOA. It cleans sealed hard surfaces, tile, marble, and hardwood floors. And the light on the front makes it easier to clean those messes. It comes with a bottle of cleaning solution to get you started. It has a fill line on the unit's feel reservoir and a line for a solution. Once I got it going, I noticed it was an excellent everyday cleaning tool. But, it is not for a more high-traffic area. This one needs more power for that kind of job. So, if you're looking for a lightweight unit that will help you not remove the mop bucket and sweep up a light mess, this is the one for you. Small spills are no problem. It doesn't have a clear debris tray, so you know when it's full, but I do recommend cleaning it after every use.
I would recommend this to a friend - Cons mentioned:Battery life, Suction power
Rated 3 out of 5 stars
Disappointed
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really looking forward to getting rid of my current 3-device floor cleaning routine and replace them with this device, but alas...I will need to keep looking. About my space: I live in a small studio apartment with my dog, who sheds almost constantly. We have laminate and tile flooring, so the only carpeting I was able to test this device on a small area rug. Dirt level: Because of my dog's near constant shedding, there's *always* hair on the floor to be cleaned up. I don't wear shoes in the apartment, so no real messy foot traffic. Other than that, just your typical level of dirt and debris on the floor. Pros: - Lightweight - Cordless - "Dirt Reveal" technology (aka, a headlight) Cons: - Battery life is pretty short - I didn't even clean my whole studio and the battery dropped by a 1/3 after being fully charged - While I said it being lightweight was a pro, honestly I think it is too lightweight - I'm short (5'3'' on a good day), and while vacuuming/mopping I inadvertently was lifting up the back of the device as I pulled the device back and forth. If I'm able to do that being as short as I am, I'd imagine it'd be even easier to accidentally be doing it for a taller person. - Suction/cleaning power - I tried it multiple times in different areas of my apartment both before sweeping and after sweeping, and thanks to the Dirt-Reveal light, I was able to see that regardless of how clean the floor was before, the device was not sucking much up. The wet function was decent, but the dry function left a lot to be desired. Back to the drawing board, I guess!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't completely happy with your WW201 and apreciata the specific review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Noise level, Weight
Rated 5 out of 5 stars
Hard Floor Cleaning Done So Easily
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right at the start, I’ll say this: I love the DUO. As a fan of Shark products for years, I presume I will like a product with the Shark name. Very rarely have I been disappointed. My downstairs floors are all firm surface; and there are often spills in the kitchen, a pet dropping wet food pieces on the floor near his food and water station, and more. For hard floor clean and shine, I have a large self-propelled electric spin-pads cleaner. It does a great job, but it is heavy, has a long power cord that has to be moved around and plugged/unplugged at various outlets. For small area cleaning, it is a lot to deal with. As a result, I was doing a lot of bending down or getting on my knees to do a quick clean. Inconvenient and not great for the back and knees. The Duo had already proven itself to be an excellent alternative, which began to display themselves right out to the box. *Before removing Duo from its box, I could already feel its weight was going to be back saver. Assembly of the components is quite easy. (Do check the easy-to-read diagram enclosed.) *The only power cord to deal with is for the battery charging station. When the battery is fully charged, there is lots of cleaning time available. For my first run, I cleaned all the downstairs area. Based on battery usage, as shown on an easy to see indicator, cleaning the area could have been repeated again and again before losing power. *Using the DUO is so easy, and it is noticeably quiet! It is self-propelled, but not at the pace that has you hang on for the ride. The pace is very comfortable, control is effortless, the cleaning fluid release button is located conveniently in the ergonomic handle, and there is no power cord to get in your way. For “Senior Citizens” such as I, the DUO is exceptionally kind to hands, arms, and backs. *There is a light on the left front corner of the console to assist in identifying small residue that might to unnoticed otherwise. *The brushroll is made of absorbent microfiber and is self-cleaning. The bristles are soft, so with proper care there is no worry of scratching the floor surface. *Debris swept up channels into a holding tray. This tray can easily be emptied into your trash bin when the job is completed. *Cleaning the DUO components after floor cleaning is done is an uncomplicated process. Some disassembly and reassembly are required; and if you refer once again to the easy-to-follow diagram included, you’ll do fine. *NOTE. There is one thing the DUO IS NOT, as apparently some buyers have misunderstood. It is not a vacuum cleaner, as there is no cleaning done by suction. Wet and dry cleaning functions (hence DUO) are done by dry brush or wet brush using liquid cleaner. The HYDRODUO is another highly useful floor cleaner in the Shark product line, and I expect to use it frequently. Needing a spot clean or a large area, the DUO is ready to provide assistance. I look forward to using my DUO for a long time. Absolutely, I would recommend to family and friends. It could be a very handy holiday gift, too.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
What A Great Tile and Linoleum Floor Cleaner!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark HydroDuo Cordless Wet/Dry with Dirt-Reveal Floor Cleaner rocks! I was skeptical at first as it was so easy to assemble, lightweight and the head cleaning unit is small. The floor cleaner only takes a couple of minutes to assemble once it is out of the box and should be fully charged before using it for the first time. Once charged, their is a liquid fill container to which you simply add water to the water fill-line then add a bit of Shark Hydro Multi-Surface Concentrate to the concentrate fill-line. The concentrate enables fast drying, streak-free cleaning with no sticky residue and neutralizes any floor odors that may exist. A 16 ounce "Spring Clean" bottle is only $12.99 at Best Buy. As our house is 3500+ sf, I thought I would have to refill the water container and concentrate to complete the floor cleaning. Not so! I first went over the hard floors to dry clean it before scrubbing it. I then went back over it wet cleaning it. I still had lots of water and concentrate left after a full dry and half wet floor cleaning before I ran out of power. While I was at first skeptical, I am now impressed! The Shark HydroDuo floor cleaner does a great job and its Dirt-Reveal Technology (bright light affixed to the front of the floor cleaner) shows up all the dirt, dust, hair and other detritus our prior cleaning last week left behind. This front light is quite incredible and allows you to see the dirt you may have missed. I am now sold on the Shark HydroDuo With Dirt Reveal Technology that I highly recommend it to you! This floor cleaner is a star!
I would recommend this to a friend - Pros mentioned:Light, Weight
Rated 5 out of 5 stars
Shark Has Done It Again!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Shark cordless product that we have and I have to say that Shark has done it again. This HyrdoDuo is a game changer. We have all hardwood floors in our home and we use a robotic vacuum (also by Shark) that we have programmed to clean everyday. We use now us this for spot cleaning + this is basically a mop. I love the fact that this is a cordless stick vacuum, as our other Shark is. The battery is very efficient and will clean our entire 2400 sq ft home. This vacuum also allows you to get under tables, and some furniture. I like the fact that Shark has made this model a lot lighter in weight that our older model which is impressive because its still very powerful. It has a lot to offer as well, a light that allows you to see what is actually on the floor and I was pleasantly surprised in how well this feature works, my wife says it actually works better if you leave the light in the room off and allow the light on the vacuum to illuminate the floor that you can see more. It comes w/ a mount that also houses some of the attachments, and allows you to store it. The canister that collects the dirt can be removed and cleaned, it also comes w/ a bottle of concentrate cleaner. You do have to assemble which is a breeze. This vacuum can be used everyday to spot clean spills, or just like a normal stick vacuum, or mop and clean at the same time. I also like the feature of the spray. This is a very well made, lightweight stick vacuum that is very powerful. I would recommend this product.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Helps maintain our floors clean with our 2 dogs!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a fan of Ninja products for some time now, and recently, I went with a cordless vacuum that to my surprise was super powerful even to pick up thick dog hair from our two dogs. Seeing the power of cordless Shark products, I decided to also give this cordless duo cleaner a try and have been impressed with the power and how shiny it leaves the floor. I do vacuum the whole house prior to using this floor cleaner, and so with my personal use, it’s rarely picking up additional dirt. I recommend using it this way. I use it as a mob and floor scrubber. If you have dogs, you know that by the water bowl you’ll find spots that can be hard to remove. I like that this floor cleaner can do most of them on one passing, but if it’s too dirty I pass it twice, and it’s gone right away. Another thing I really like it’s the battery and the low sound. You can barely tell you’re using this once it’s powered on. Also, the battery has lasted me two full usages. That is decent and works for me because I find that the vacuum sometimes dies in between a cleaning because of all the dog hair is picking up. I appreciate that the battery on this one is better. All in all, I highly recommend this to anyone who wants to move away from a traditional mop or scrubber, because this one does the job and is a bit more convenient. Enjoying it so far!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good tool, small footprint
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for a versatile, all-in-one cleaning solution for your hard floors, the Shark HydroDuo might just be what you need. This cordless cleaning system is perfect for those who want to tackle everyday messes quickly and efficiently. It picks up both wet and dry debris with one caveat, I noticed that if I used the spray it would smear the water and debri slightly. Dry-Only Cleaning One of the most convenient features is the ability to quickly capture dry debris without wetting your floors. It’s perfect for quick pickups after meals or dealing with pet hair and dirt without worrying about damp floors. I do like that it is quick and easy to spot clean dog hair! Dirt-Reveal Technology The Dirt-Reveal Technology is a good and bad thing. I have this light on a couple of my vacuums and let me tell you it really hightlights all the things you don't see! I have light floors in my basement and when I use the light I can see dog hair everywhere but only when the light is on. Self-Cleaning Brushroll Another great feature is the self-cleaning brushroll. As the brushroll rotates, it continuously clears/cleans itself of debris and grime, ensuring that you don’t spread dirt around the floor while cleaning. I did however find if I used the spray it smeared the liquid around. Suitable for All Sealed Hard Floors This will work on hardwood, tile, marble, stone, or laminate, the Shark HydroDuo is safe to use on all sealed hard floors. It’s a versatile option for homes with different types of flooring. Final Thoughts Overall, the Shark HydroDuo Cordless Hard Floor Cleaning System offers a powerful, easy-to-use solution in a small package.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Small but Mighty
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark HydroDuo is a small but mighty vacuum and power mop. It measures nine inches across and allows us to clean small areas like around the toilet. We live in a four-season area of the country, so our mud room sees mud, snow, salt, etc., and it has been challenging to keep clean. The Shark HydoDuo has solved this problem. The device has a nice stand that charges and holds all the accessories. The stand is small and easily tucked into the corner. Using HydroDuo is easy. First, we go over the area dry to pick up the loose dirt and other debris. The HydroDuo has a blue headlight that makes the dirt pop out, and this is great to know when you have the dirt up. Next comes the power mopping. Press the sprayer button, and it sprays a nice fan of cleaning fluid in front of the HydoDuo. The device mops and picks up the dirty fluid leaving a clean surface. Our mud room is slate, and the rest of the home has hardwood flooring. The HydroDuo works very well on all these surfaces. Cleanup is also straightforward. Open the base, remove the collection tray and mop roller, and rinse it in the sink. The base has a peg to put the mop roller to dry. We find the Shark HyroDuo an excellent product to help keep our hard floor surfaces clean.
I would recommend this to a friend - Cons mentioned:Capacity
Rated 3 out of 5 stars
Small room /small spills
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered for office, we have concrete floors. It does the job but its compartment for holding liquids is very very small and you have to empty - clean several times before you can finish. Good for a small area . I would only recommend it for Small room /small quick clean up spills.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your feedback. We’re truly disappointed to hear the liquid compartment required frequent emptying and cleaning, and we completely understand how frustrating that must feel especially when cleaning a larger space like an office with concrete floors. We value your honesty and appreciate you sharing this with us. We will have this relayed to our internal team for improvement, and we hope you decide to choose us again in the future.
Kind Regards,
Shark Clean
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Game changer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As someone with a dog and all tile floors downstairs, having a good option for keeping those floors clean is hugely important. My dog sheds everywhere, brings in lots of fun debris, and doesn’t seem to notice how wet and dirty her paws can get. It’s very inconsiderate, but I love her so I have to find good ways to deal with it. My go to is using a robot vacuum throughout the week. But as I think we all know even top of the line robot vacuums tend to miss things. In my case, that’s especially things like little clumps of fur in the corners that the robot just can’t reach. This is even more of a problem with my robot mop. It gets the major stuff, but never gets everything, not even close. Enter the shark HydroDuo. It does what it advertises and then some. I’ve always been a fan of the shark brand and they just continue to make me happy. I have a shark vacuum upstairs that I keep there for my carpets. The HydroDuo is my new best friend for cleaning those tile floors I mentioned. It has the suction power I’ve come to expect from a Shark vacuum. The dirt reveal technology is both amazing and terrifying. If you thought your house was clean, try running this through it and think again. It shows dust and little bits of hair that really couldn’t be seen without it. Places I thought had been cleaned, particularly where my vacuum was supposed to go, weren’t so clean after all. The biggest standout feature and my favorite part of using the HydroDuo has been its scrubbing ability on the hard floors. Usually, when you mop, you have to put some real good muscle into it to get some of those more stubborn spots. Shark takes away the difficult scrubbing and does it for you. As someone who hates mopping and has carpal tunnel, this is an absolute game changer. I cannot overstate how happy I am to have this item in my home.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great for small spaces
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I wondered why this exists, then I got it in hand and that thought got louder. Started to wonder if I have gotten that lazy that a mop and bucket needed such a upgrade. I had one spot in a high traffic area between my kitchen and dinning rom that mops would get clean but not Mom clean. I used all sorts of things but nothing worked. I wish I had taken a before and after picture. Personally I didn't this would work that good. Was I wrong, that bad boy cleaned the spot and had it looking like new wood. Now don't get me wrong. There is a catch to this machine working properly. Instinctively you are going to want to just push and pull it across the floor like a mop of broom and dust pan. Don't do it at that pace. Go slow like you are using a carpet cleaner. Make sure you got most of the big debris off the floor and run this over the area yo want to clean without the cleaning fluid. Then spray a bit in the location you are cleaning. The key to some tough spots is going to be letting it sit on the spot and let the roller do its thing. Spray the cleaning solution on the spot and let it sit for a minute then hit it with the roller. It's a patience game. If you rush it you will think this thing doesn't work. Be patient and it will serve you well. One thing I think could have been different is the color of the light on the unit. It's blue. No clue why they choose blue. Makes no sense unless they were faking a UV light scenario.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Compact Cleaning Machine!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Shark HydroDuo has made keeping our tile and hardwood flooring a breeze! The evolution of cleaning our floors over time has been very interesting. Originally we had to sweep manually, then mop manually after that. After that we were able to use sweepers and mopping devices, separately. But now with the Shark HydroDuo we can sweep and mop at the same time! I have to admit I was quite skeptical of how effective it would be to do both at the same time, however after the first few runs I was sold! It is such a time saver to be able to just mop and sweep all in one run, and be done! We also have the option to just sweep if we want, which has been nice to quickly clean up some messes. It is so nice to have one device to replace 2, and it also saves us room in our small utility closet which was a bonus that I didn't even think about. Overall I would pick this as my go to floor cleaner every time, and I am very happy to have this added to our collection of Shark cleaning products! If you want to simplify your cleaning routine, I highly recommend it.
I would recommend this to a friend Rated 5 out of 5 stars
Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very great vacuum cleaner! Especially if you have pets!
I would recommend this to a friendRated 1 out of 5 stars
Cordless vaccum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cordless vaccum does not wash the floor effectively.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there, thank you for sharing your feedback. We’re sorry to hear that the Hydro Duo isn’t washing your floors as effectively as expected. That’s not the experience we want for our customers. We’d be happy to help troubleshoot the cleaning performance or walk through tips to improve results. Please feel free to reach out to our customer support team at1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We’re here to help. Kind Regards, Shark Clean
Rated 1 out of 5 stars
An absolute joke of a product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a joke. No removal debris bin seperate from the sweep head. Its all one giant messy piece that you get to carry across clean floors hoping it doesnt spill. I am returning this IMMEDIATELY. DO NOT BUY THIS TERRIBLY DESIGNED PRODUCT
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your HydroDuo, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean













