Customer Ratings & Reviews
- Model:
- WW201
- |
- SKU:
- 6599424
Customer reviews
Rating 3.8 out of 5 stars with 217 reviews
(217 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the HydroDuo for its cleaning performance on small spills and ease of use, further highlighting its lightweight design. The built-in light and cordless feature are also appreciated, along with its surprisingly quiet operation. However, some customers have expressed concerns regarding its suction power, battery life, and capacity. A few customers also feel that the liquid compartment is a little small.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Suction power
Rated 1 out of 5 stars
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No so good, no good power, really I no recommend it no for me
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Maggie,
Thank you for sharing your feedback. We’re sorry to hear that the HydroDuo didn’t meet your expectations for power. We understand how disappointing that can be and appreciate you letting us know. Your input is valuable and helps us improve future designs.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok. It doesn’t roll well across hardwood floor planks. Suction power is decent but not great.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your expectations for our Shark HydroDuo has not been met. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like that it doesn’t heat up and steams like other ones.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review for the Shark - HydroDuo with Dirt-Reveal Technology.
We are very sorry to hear that you are not satisfied with the cleaning and heating performance of the unit. We will certainly share your feedback with our relevant teams for consideration regarding the design and steaming quality of future products.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it; it's super practical. It's very useful for those days of the week when I don't have much time to do a thorough cleaning.
I would recommend this to a friendRated 5 out of 5 stars
Shark wet/dry duo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wet dry vacuum is awesome convenient and the led dirt technology is great makes catching every dirt particles a cinch
I would recommend this to a friendRated 5 out of 5 stars
5/5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it and use it and worked well! i dont see this product a bad purchase! cheap economic
I would recommend this to a friendRated 1 out of 5 stars
Do not purchase this item.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not a good product at all. Do not purchase this item. It is not worth it. I am returning this as soon as possible.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello CeeCee,
Thank you for taking the time to write a review. We're so disappointed to hear that our Shark HydroDuo Mop doesn't meet your expectations. We’d appreciate the chance to learn more about your experience before your return so we can assist you. We encourage you to contact us at 1-855-427-5127 so we can work towards restoring your confidence in our brand. We’re available Monday–Friday, 9:00 a.m.–9:00 p.m. ET, and Saturday, 9:00 a.m.–6:00 p.m. ET.
Kind regards,
Shark Clean.
Rated 2 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. It does leave a streak, and doesn’t clean like how all the other reviews stated. Disappointed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for taking the time to leave a review.
We're so sorry to hear that your HydroDuo is leaving streak marks, and that it is not cleaning as you expected. We truly understand how disappointing this is for you. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
This vacuum is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works pretty well on carpet picks up hair and debris pretty well
I would recommend this to a friendRated 1 out of 5 stars
Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The capacity to hold picked up dirt is way to small. You would have to dump after 1-2 sweeps.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Rhonda,
Thank you for your feedback. We understand how frustrating it is when the dust cup capacity feels too small. This isn’t our usual standard, and your honesty matters to us. We’ll make sure your feedback is relayed to our internal team, as ease of use and practical capacity are extremely important to us when designing our products. Insights like yours help us continue improving so our vacuums can better meet the needs of all users. We appreciate you choosing Shark and hope we can restore your confidence in our brand.
Kind Regards,
Shark Clean
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this piece of trash don’t work. The battery suck.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Jaime,
Thank you for taking the time to leave a review.
Based on the battery performance you’ve described, it sounds like there’s a chance the HydroDuo may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Money wasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of money, this does vacuum stuff up but as for the mop part it’s awful. My floors after mopping were still filthy I would go over the same area over and over and it still would not get clean. I hate that I wasted my money.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Carrie,
We’re really sorry to hear about your experience, and we appreciate you taking the time to share it. It’s disappointing to know the mop function didn’t meet your expectations, especially after investing in a product you hoped would simplify your cleaning routine. Your feedback is important and will be shared with our product team to help improve future designs. In the meantime, we’d love the chance to make this right. Please reach out to our Shark support team at 1-855-427-5127 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, so we can assist you further. Thank you again for your honesty, we’re here to help.
Kind regards,
Shark Clean.
Rated 5 out of 5 stars
Efficient and light weight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does good job cleaning hardwood floors. The light feature helps to find small particles and stains on the floor.
I would recommend this to a friendRated 5 out of 5 stars
Great brand!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great just not what I needed! I was looking for something that had the steaming feature.
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and reliable meant for quick clean up moping
I would recommend this to a friend- Cons mentioned:Suction power
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has little to no suction. does not clean floor at all. Does not work as it states.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with the suction on your HydroDuo. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
shark duo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its great! it cleans everything doesn't leave anything behind.
I would recommend this to a friendRated 2 out of 5 stars
Not with the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base is too round to get in corners. While the light does illuminate debris, the vacuum does a poor job of actually picking it up.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Necole,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark HydroDuo. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charge doesn’t last I can only do my kitchen and it dies and I have to charge again. It works well if it kept its charge.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the battery life of your Shark Hydro Duo. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
I love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum ever i love it sooooooooooooooo much.
I would recommend this to a friend