Customer Ratings & Reviews
- Model:
- PHN16S-71-98RF
- |
- SKU:
- 6619312
Customer reviews
Rating 4.5 out of 5 stars with 593 reviews
(593 customer reviews)Rating by feature
- Battery Life3.7
Rating 3.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Predator Helios Neo 16S AI Gaming Laptop for its overall performance, sharp screen quality, and powerful processor. While praised for its portability and sleek design, some users have noted concerns regarding heat dissipation, battery life, and fan noise. Additionally, a few users feel that the Acer Predator software could use some improvements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Oled quality, Overall performance
Rated 5 out of 5 stars
Acer god
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed using it, i was in love with that laptop not sure if you can expand or use the full screen but beside that makes a really perfect gaming laptop
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fantastic Display and Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for a new laptop, and I spoke with a sales rep at my local store as I was browsing one day. He recommended I check this laptop out for the value, and I was impressed after seeing side-by-side comparisons with this and several other laptops. The display is the real standout feature. It is phenomenal, and the lack of ability to shift down from 240 mhz has not impacted performance for any of my gaming. Battery life is about average or maybe slightly below for a gaming laptop, but you don’t buy one for the extensive battery life. Great performance, fantastic display, and great value!
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Noise level
Rated 5 out of 5 stars
This thing rips!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bees Kneez. Nothing else comes close to the price. The performance for a laptop is insane. The fans are loud, but they keep this thing extremely cool for a gaming laptop with this much power. At first listen, the speakers are absolute K9 excrement, but once i turn of the sound effects and equalizers and used them plainly, they were ok, still the worst performing component.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Powerful laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good display Good power Can play whatever i want Battery life could be better
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
Great specs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On paper the specs for the price is fantastic, beautiful OLED screen and 12gb 5070Ti along with a sufficient 32gb ram for under $2k is great. It's much slimmer and lighter than the non-S Neo16, both the laptop itself and the power brick. Downsides: refresh rate of the monitor is locked at 240 Hz so power consumption even doing web browsing or word processing type tasks is poor. Really wish they would give the option or automatically toggle to 60hz while on the igpu. Secondly, the power brick connections are bad. I went through 2 Helio Neos both with the same issue. At least the connector on the back of the Slim version clicks in more securely than the non-slim version. But both were touchy and would require unplug/replug at least half the time I turn on the laptop. I think with how great the specs are, Acer couldn't cut costs on things like the GPU or processor, so unquantifiable things like the charging cord is where they found ways to cut costs, unfortunately. Hopefully even with the annoyance of unplugging and replugging and making sure not to touch the power cord, it'll keep working as long as expected. Temperatures aren't bad, I stay under 75°C while gaming even without a fan dock.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Fast response, struggling with games
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has a lot of wins! The look of it is very nice, and the keyboard is smooth and easy to work with. It runs productivity super well, and doesn't get overwhelmingly hot. So far one downfall is that I have seen a lot of crashing when using for games, though I am checking to see if this is an issue outside of simply the computer itself.
I would recommend this to a friend - Pros mentioned:Oled quality, Overall performance
Rated 5 out of 5 stars
OLED stunning, 5070TI impressive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shockingly sharp display I though 1440p on a 16" would be overkill but perhaps combined with OLED it really mesmerized me. Long time fan of 1080p I was worried the extra pixels would hurt performance but the 5070TI is letting me max out all settings no issues. I only wish it came with a 2TB drive instead of 1TB but not storing lots of movies it seems fine.
I would recommend this to a friend - Pros mentioned:Oled quality, Overall performance
Rated 4 out of 5 stars
A great desktop replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An exceptional laptop at a great price. The highlights are the oled panel that delivers incredible picture quality along with the rtx 5070 ti that gives it outstanding proformance in competitive titles.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent laptop for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For its price, it was a laptop that I originally was hesitant to buy, but after utilizing it for a month, I don't think I can let go of this laptop. I do heavy amounts of CAD, engineering design and ACC work. This laptop made my workload 100 times more efficient! I also LOVE the cooling predator sense profiles that can be accessed by just a LED button located right above the keyboard. A good design and VERY efficient when needing to work on heavy workloads on the fly. Gaming is also a nice thing to have with this laptop but expect the fans to ramp up like jets as gaming on a laptop is VERY strenuous for any laptop. At the end of the day, I purchased this laptop with the intentions that it was going to improve my workload, and if I was lucky, I could utilize it for more than just work. I was more than impressed for the price tag of only $1549 at the time. 24 cores and 32GB of DDR5 6400Hz for only $1550 was a no brainer for me. 240Hz 16" OLED monitor included. RTX 5070 ti with 12GB VRAM is almost as good as the desktop 5070 which plays new titles VERY well. High settings and ray, path tracing are nice to utilize on a laptop. Can't think of any negatives regarding this laptop, other than its weight. But for the price to performance, not really a negative for what you receive.
I would recommend this to a friend- Pros mentioned:Overall performance, Processor speed
Rated 5 out of 5 stars
Absolutely no regrets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for school and gaming (mostly gaming, not going to lie, but he does do his homework on it) and I am extremely jealous. The graphics and processing speed and insane. This powerhouse of a laptop is an absolute workhorse and can play any game. It is worth the price tag.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 4 out of 5 stars
Great device!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gaming device!! Smooth play, amazing graphics. Gets very hot so get the laptop fan!!!
I would recommend this to a friend - Pros mentioned:Oled quality
Rated 4 out of 5 stars
Good price/performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop a lot, had a bulky 18 inch Alienware and wanted a OLED, happy i made the switch. I like the chassis and screen a lot. CPU and GPU for this price point is almost unheard of. My biggest complaint by far and it could just be me because i don't use headphones are the speakers. They are awful. I mean 2006 office pc awful. They kill the immersion. I will still be keeping because everything else outweighs this one negative but if this is a big deal to you dont buy! They are horrific. One more side note, the laptop is stuck in 240hz and the battery dies very quickly because of that. Im hoping its not the panel and will be fixed with a BIOS update, but we will see.
I would recommend this to a friend - Pros mentioned:Oled quality, Overall performance
Rated 5 out of 5 stars
Predator Helios 16ai
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this laptop, price to performance without a sale I feel like is already amazing! Got it on Black Friday sale and the oled with the 5070 TI I literally can run anything!
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Acer Helios 16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this laptop does exactly everything I need it too. The speakers and battery are a downside. Otherwise, a laptop that I highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance, Processor speed
Rated 5 out of 5 stars
Got great deal on great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop flys right out of the box, my son used it on a business trip and was thrilled with the quality of the laptop. Found it fast and worth the buy
I would recommend this to a friend Rated 5 out of 5 stars
Powerful Laptop Perfect for Gaming & Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is honestly a beast. The performance is super smooth, especially for gaming like Warzone. I’m getting really high FPS with no lag, and everything runs fast and responsive. The RTX graphics make games look amazing, and the display quality is sharp and vibrant.The cooling system is strong too. When I first got it, I noticed it runs hot on Turbo mode, but once I adjusted settings, it stays much more stable while still performing at a high level. The fans do get loud, but that’s expected with a powerful gaming laptop.Build quality feels solid and premium, and the keyboard and overall design look really clean. It also handles multitasking very well, whether I’m gaming, recording, or editing videos.Overall, this is a great choice if you want a high-performance laptop that can handle gaming, content creation, and everyday use. Definitely worth it.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
A great laptop if you’re not picky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im just going to get into why i returned this laptop. 1. I play rocket league and the game kept stuttering and it was playing slightly choppy. I lowered settings and optimized the game through nvidia app and tired shutting down background tasks and still nothing. The fans also kept ramping but thats understandable because its a thin laptop. 2. When i would close the laptop screen so it would go into sleep mode when i would re open it would not function properly. I had to restart the laptop everytime i did that for it to work properly. 3. The speakers were by far the absoute worst garbage to be ever put onto a modern electronic device, terrible. 4. The cpu and gpu wattage is limited because its a thin laptop, might as well go for a 5070 version it would be close to that performance but it does have more vram. 5. Sometimes when i would launch a game through steam it would gray screen on me and freeze up for 1 minute. I had to end task and when i would click to open the game again the same thing would happen. Had to restart to get it to launch. I purchased the lenovo legion pro 7i instead with the same exact specs and i have none of these issues. Sure i paid a bit more for the lenovo but its worth it Plus the screen gets brighter on the lenovo. This is not a bad laptop for the price but its a good thing i got the lenovo to compare and now i know there are other laptops out there that do it much better for a little more money.
No, I would not recommend this to a friend - Pros mentioned:Oled quality, Overall performance
Rated 5 out of 5 stars
Outstanding gamer laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thinn and fast computer. Waited for long time to be available in stock. GREAT EQUIPMENT, several games installed - screen is abosolutely high definition. I can run fortnite with 1980 X 1080 with 250 FPS. with 2550 at 144 FPS. COD and other games have ridiculous high FPS rates. buy it! You can control the laptop bevahiour using the predator sense APP, so i changed easly from working mode to gamer mode (turbo).
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Really good gaming computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs games really well I hang ran into any problems east to navigate battery doesn’t last too long not plugged in though
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
The best bang for your buck gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for $1,449. No other laptops come even remotely close to the same price for the performance. Just don't plan on using it for very long without the charging cable.
I would recommend this to a friend









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