Acer - Refurbished Excellent - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
Acer - Refurbished Excellent - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
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Highlights
- Key Specs
- Screen Size: 16 inches (Size of the screen, measured diagonally from corner to corner.)
- Screen Resolution: 2560 x 1600 (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
- Touch Screen: false (Touch-screen devices make navigating more intuitive. Using a touch-screen display, you can do things such as tap to select, hold and drag to move items, swipe to scroll, and pinch to zoom.)
- Refresh Rate: 240Hz (The number of frames per second the device can produce natively without enhancement. Higher rates help produce smooth, seamless pictures.)
- Brightness: 500 nits (A measure of the total light output.)
- Processor Model: Intel Core Ultra 9 Series 2 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
- CPU Base Clock Frequency: 2.1 gigahertz (Actual central processing unit (CPU) speed may vary by device configuration and design. The average rate at which the processor is able to execute tasks under normal operating conditions as asserted by the manufacturer.)
- Storage Type: SSD
- Total Storage Capacity: 1000 gigabytes
- System Memory (RAM): 32 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
- Graphics: NVIDIA GeForce RTX 5070 Ti (Often referred to as a "graphics processing unit" (GPU), this device is responsible for displaying image content and decoding/encoding video content in programs and games.)
- Display Connector(s): 1 x Thunderbolt 4, 1 x HDMI 2.1, Display connection via USB port (The number and type of connectors used to connect to an external display.)
- Battery Chemistry: Lithium-ion
- Backlit Keyboard: true (Integrated lights allow for visibility of the keys in low-light conditions.)
- General
- Brand: Acer
- Model Number: PHN16S-71-98RF
- Product Name: Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB
- Color: Obsidian Black
- Year of Release: 2025
- Display
- Display Type: OLED
- Screen Size: 16 inches (Size of the screen, measured diagonally from corner to corner.)
- Screen Resolution: 2560 x 1600 (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
- Touch Screen: false (Touch-screen devices make navigating more intuitive. Using a touch-screen display, you can do things such as tap to select, hold and drag to move items, swipe to scroll, and pinch to zoom.)
- Refresh Rate: 240Hz (The number of frames per second the device can produce natively without enhancement. Higher rates help produce smooth, seamless pictures.)
- Synchronization Technology: G-SYNC (NVIDIA Adaptive Sync) (Generally, these technologies allow syncing between a computer/console game's frame rate and the device's refresh rate for a smoother display without tearing.)
- Brightness: 500 nits (A measure of the total light output.)
- Color Gamut (Standard RGB): 100 percent
- Processor
- Processor Brand: Intel
- Processor Model: Intel Core Ultra 9 Series 2 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
- Processor Model Number: 275HX
- CPU Base Clock Frequency: 2.1 gigahertz (Actual central processing unit (CPU) speed may vary by device configuration and design. The average rate at which the processor is able to execute tasks under normal operating conditions as asserted by the manufacturer.)
- CPU Boost Clock Frequency: 5.4 gigahertz (Actual central processing unit (CPU) speed may vary by device configuration and design. The maximum rate at which the processor is able to execute tasks, typically only used for a short period of time as needed. This rate may temporarily boost the processor's performance, but may result in overheating, shutdown, or damage to equipment if sustained.)
- Number of CPU Cores: 24-core (A core, or "brain" of a CPU, allows it to receive and execute instructions. Each core can work independently or together to perform parallel operations.)
- Number of CPU Threads: 24 (Generally, the more threads, the faster and more responsive the operating system.)
- Neural Processing Unit (NPU): true (Whether the product comes with an integrated neural processing unit (NPU) that performs computations for AI (artificial intelligence) functions to increase proficiency of the CPU and reduce power consumption.)
- Maximum NPU Performance: 13 trillions operations per second (The maximum neural processing unit (NPU) computations performed. NPUs increase proficiency of the CPU and reduce power consumption for AI (artificial intelligence) functions.)
- Storage
- Storage Type: SSD
- Total Storage Capacity: 1000 gigabytes
- Solid State Drive Capacity: 1000 gigabytes (The amount of data that can be stored on the device's solid state drive (SSD). SSD is a flash-based storage with faster speeds than a hard disk drive (HDD).)
- Solid State Drive Interface: PCIe 4.0 (Connects the solid state drive to the host system. PCI and SATA interfaces are the most common; PCI interfaces are typically faster, but SATA interfaces are compatible with a wider range of systems.)
- Memory
- System Memory (RAM): 32 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
- Type of Memory (RAM): DDR5 (Each type of RAM delivers a different level of speed, bandwidth, energy efficiency and performance.)
- System Memory RAM Speed: 6400 megahertz (How fast the information-storing hardware operates. The faster the RAM, the faster memory can be transferred to other system components. Ultimately, faster RAM improves operational efficiency.)
- Number Of Memory Slots: 2
- Number of Memory Sticks Included: 2
- System Memory RAM Expandable To: 64 gigabytes (Adding more random-access memory (RAM) to a computer speeds up performance and improves efficiency. Upgrades to memory are limited by the number of expansion slots for additional RAM and existing RAM installed on the device.)
- Graphics
- Graphics Type: Dedicated (Dedicated graphics uses a separate graphics card for processing video images. Because it does not use memory from the system's RAM, there is no extra burden on the CPU and graphics are processed more efficiently. Integrated graphics shares system RAM to process video images.)
- GPU Brand: NVIDIA
- Graphics: NVIDIA GeForce RTX 5070 Ti (Often referred to as a "graphics processing unit" (GPU), this device is responsible for displaying image content and decoding/encoding video content in programs and games.)
- Advanced Graphics Rendering Technique(s): DLSS 4 (Deep Learning Super Sampling), Ray tracing (Imaging technology designed to improve graphics rendering.)
- GPU Video Memory (RAM): 12 gigabytes (Random-access memory (RAM) is a GPU’s, or graphics cards, short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the GPU can handle large amounts of information at one time. For example, larger amounts of RAM for gaming or video editing increases performance.)
- GPU Video Memory Type (RAM): GDDR7 (Each type of RAM delivers a different level of speed, bandwidth, energy efficiency and performance.)
- Compatibility
- Operating System: Windows 11 Home (The operating system manages all software and hardware, including files, memory and connected devices. Most importantly, it lets you interact with your device and your programs in a visual way; otherwise, you'd be typing computer code to get anything done.)
- Connectivity
- Display Connector(s): 1 x Thunderbolt 4, 1 x HDMI 2.1, Display connection via USB port (The number and type of connectors used to connect to an external display.)
- Number of HDMI Outputs (Total): 1
- Number of Thunderbolt Ports (Total): 1
- DisplayPort Over USB-C: DisplayPort 1.4 (The version of DisplayPort that leverages the Alternate Mode Functional Extension of the USB-C interface. This connector allows for higher resolution, broader color space, multichannel audio support, and greater backwards compatibility with display adapters. Also known as DisplayPort Alt Mode.)
- USB Ports: 2 x USB-C 3.2, 3 x USB-A 3.2 (The number and type of USB ports the product has.)
- Number of USB Ports (Total): 5
- Number of USB-A Charging Ports: 1
- Number of USB-C Charging Ports: 2
- Headphone Jack: true (The device features an interface that allows for the connection of headphones.)
- Microphone Input: true (The device features an input for connecting an external microphone.)
- Wireless Connectivity: Bluetooth, Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- Wireless Standard: AX (The wireless networking protocol used by the device. Each iteration of the protocol is based on the 802.11 standard developed by the Institute of Electrical and Electronics Engineers (IEEE) Standards Association. Denoted by letters following 802.11 (802.11a, 802.11ac, etc.), each version, published in alphabetical order, encompasses all previous versions.)
- Wireless Networking Standard: Wi-Fi 6E (The wireless networking standard used by the device. Each iteration of the standard developed by the Wi-Fi Alliance corresponds to an existing IEEE 802.11 protocol; for example, standard 802.11ac (or AC) is termed Wi-Fi 5. Refers specifically to the standard the device is designed to use, but ultimately determines product interoperability and backward compatibility including previous versions.)
- Ethernet Card: 10/100/1000/2500 (Also known as an Ethernet adapter, this card plugs into a computer's motherboard and enables it to access an Ethernet network. Ethernet data transmission speeds are measured in Mbps (megabits per second) and Gbps (gigabits per second). For example, a 10/100 Ethernet port transmits 10 and 100 Mbps, while a 10/100/1000 Ethernet port transmits 10 and 100 Mbps and has a maximum speed of 1000 Mbps (1 Gbps).)
- Number Of Ethernet Ports: 1
- Cooling
- CPU Cooling System: Air
- Number of CPU Cooling Fans: 2 (The quantity of fans contained within the device designed to cool the Central Processing Unit (CPU).)
- Power
- Power Supply Maximum Wattage: 230 watts
- Battery Chemistry: Lithium-ion
- Camera
- Front-Facing Camera: true
- Front Facing Camera Video Resolution: 1080p (Refers to the number of pixels, both horizontally and vertically, used by the camera facing the user to capture video. The higher the resolution the finer the video detail that can be seen.)
- Built-In Microphone: true
- Features
- Backlit Keyboard: true (Integrated lights allow for visibility of the keys in low-light conditions.)
- Customizable Keyboard Lighting: Yes
- Touchpad Type: Multi-gesture, Precision
- Media Card Reader: true (A hardware device that allows for access to data on a memory card and enables the transfer of its files to a computer. These devices may have one or multiple slots for various types of memory cards, and may be integrated into the computer or available as an external device.)
- Media Card Slot: microSD
- Audio Technology: DTS X Ultra Audio
- Speaker Type: PurifiedVoice
- Windows AI: Copilot
- Dimensions
- Product Height: 0.79 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 14.05 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Depth: 10.85 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
- Product Weight: 5.07 pounds (The out of box weight of the item.)
- Certifications Listings & Approvals
- ENERGY STAR Certified: false (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
- EPEAT Qualified: false (The Electronic Product Environmental Assessment Tool (EPEAT) was designed to provide an environmental assessment tool for purchasers. In order to qualify for EPEAT, a product must meet all 23 required criteria.)
- Included
- Optical Drive Type: None (An optical disk drive (ODD) uses a laser light to read data from or write data to an optical disc. These discs include CDs, DVDs, and Blu-ray Discs. This allows you to play music or watch movies using prerecorded discs.)
- Numeric Keypad: true
- Warranty
- Warranty - Parts: One-year International Travelers Limited Warranty (ITW)
- Warranty - Labor: One-year International Travelers Limited Warranty (ITW)
- Other
- UPC: 195133285117
Step into the future with Predator Helios Neo 16S AI—a gaming powerhouse crafted for versatility on the move. Built around an Intel Core Ultra processor, NVIDIA GeForce RTX 5070 Ti GPU with 992 AI TOPS, and a vibrant 16-inch OLED WQXGA display offering 240Hz refresh and 100% DCI-P3 color accuracy. Designed for style-conscious gamers and professionals, this ultra-slim machine (19.9mm) with a sleek profile that meets the demands for performance on the go.
- Windows 11 Home: Windows 11 was designed with you at the center - to make life easier, more creative, secure, connected and fun! It's also faster with new features to help you get more done. Copilot in Windows complements your capabilities and creativity with intelligent assistance and relevant answers.
- 16.0" WQXGA OLED 240Hz Refresh Rate (500 Nit): At 16 inches with a 16:10 aspect ratio, the pristine WQXGA OLED screen offering true blacks utilizing VESA Certified True Black HDR500, vibrant colors with up to 100% DCI-P3 operates at a fast 240Hz refresh and 0.2ms response time. Alongside the suite of features from NVIDIA G-SYNC and NVIDIA Advanced Optimus, you're guaranteed that whatever's on-screen is a distinct viewing delight.
- AI-Powered Intel Core Ultra 9 275HX Processor: Get legendary gaming performance with the Intel Core Ultra 9 275HX processor featuring 8 performance cores and 16 efficient cores, delivering ultra-smooth gameplay and future-ready AI (up to 13 NPU TOPS). Offload tasks like background removal and audio optimization to the NPU for seamless streaming and gaming, while Intel Application Optimization enhances performance on classic titles.
- NVIDIA GeForce RTX 5070 Ti Laptop GPU: Powered by NVIDIA Blackwell architecture, GeForce RTX 5070 Ti Laptop GPU (MGP 140W) unlocks the game-changing realism of full ray tracing. Equipped with a massive level of 992 AI TOPS horsepower, the RTX 50 Series enables new experiences and next-level graphics fidelity. Experience cinematic quality visuals at unprecedented speed with fourth-gen RT cores and breakthrough neural rendering technologies accelerated with fifth-gen Tensor cores.
- NVIDIA DLSS 4: DLSS is a revolutionary suite of neural rendering technologies that uses AI to boost FPS, reduce latency, and improve image quality. DLSS 4 brings new Multi Frame Generation and enhanced Ray Reconstruction and Super Resolution, powered by GeForce RTX 50 Series GPUs and fifth-generation Tensor cores.
- The Ultimate In Ray Tracing And AI: NVIDIA RTX is the most advanced platform for full ray tracing and neural rendering technologies that are revolutionizing the ways we play and create. Over 700 games and applications use RTX to deliver realistic graphics and incredibly fast performance with cutting-edge AI features like DLSS Multi Frame Generation.
- 32GB DDR5 6400MHz Memory: 32GB DDR5 6400MHz memory - Used slots: 2 x 16GB | 0 slots (available) 2 DDR5 slots (total) - Maximum 64GB.
- Slim Design: Crafted with a sleek profile, aluminum top and bottom and a z-height of under 19.9mm, this device seamlessly combines power and portability. Designed for style-conscious gamers and professionals, its ultra-slim build meets the demands of performance on the go.
- Peak Performance Assured: Our advanced thermal solutions, driven by dual fans with one custom-engineered 5th Gen Aeroblade 3D metal fan combined with precision-applied liquid metal thermal compound, guarantee that your gaming or editing session remains at peak performance.
- Killer Doubleshot Pro: Speed, Intelligence & Maximum Control: Enables Ethernet and Wi-Fi connections to work together for massive throughput (up to 5 Gbps) and unbeatable online performance. The Intel Killer E3100 Ethernet Controller and Intel Killer Wi-Fi 6E AX1675 boasts rapid channels in 2.4GHz, 5GHz and 6GHz bands spectra and significantly reduced latencies. Manage which applications are prioritized and monitor network usage through the dedicated Killer Control Center software.
- AI-Assisted Noise Reduction: Elevate your team coordination using PurifiedVoice 2.0. This revolutionary tech leverages AI capabilities to eliminate unwanted background disturbances, delivering impeccable voice clarity. With the three microphone setup and beamforming, your commands stand out, free from other ambient noises.
- Dynamic 4-Zone RGB Lighting: Personalize your rig with 4-zone RGB keyboard lighting and customizable cover illumination. Designed for those who want to make their setup as unique as their gameplay.
- AI Experience: PredatorSense gives you real-time control over system performance—adjust performance modes, manage fan speeds, and customize RGB lighting with precision. In the Experience Zone, tap into AI-powered features like PurifiedView 2.0 for automatic framing and PurifiedVoice 2.0 for enhanced voice clarity.
- PC Game Pass*: Play hundreds of PC games with your new Acer Predator Windows 11 PC and three months of PC Game Pass, including EA Play. With new games added all the time, there’s always something new to play. (*PC Game Pass: Subscription continues automatically at regular monthly price unless cancelled. Subject to xbox.com/subscriptionterms. Terms and exclusions apply. Game catalog varies over time, by region, and by device. All rights reserved. Xbox.com/pcgamepass, ea.com/ea-play/terms.)
Whats Included
- Laptop
- 230W AC Adapter
- Power Cord
A: Yes, this laptop has two M.2 SSD slots if you need to add a second drive.
Q: The product I received came without any documents. Where can I check the warranty?
A: Refurbished products come with a 90-day warranty against hardware defects. This warranty is provided by PlanetROI and contact information is included in the box.
Q: What warranty does this "Refurbished Excellent" laptop have?
A: Refurbished products carry a 90-day warranty against hardware defects. This warranty is provided by PlanetROI and contact information is included in the box.
A: Recertified products can be demo units, review units or customer returns. Unfortunately there is no way to determine why a particular model was recertified. With that said, these should be purchased with the expectation of some possible cosmetic issues, but the product should be in working condition. If the condition is not what you expected, please contact the reseller to inquire about your return/swap options.
Q: What detail does it have? why is rebfurbished excellent
A: undefined
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| Pros for Acer - Refurbished Excellent - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black | |||
|---|---|---|---|
| There were no pros for this product— | There were no pros for this product— | Overall Performance, Processor Speed, OLED Quality, Design, Portability | There were no pros for this product— |
| Cons for Acer - Refurbished Excellent - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black | |||
| There were no cons for this product— | There were no cons for this product— | Battery Life, Connectivity, Screen Size | There were no cons for this product— |
Specs
Reviews
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
I love it
This is a fantastic laptop, I love almost everything about it. I finally jumped to windows 11, which has a few quircks that Windows 10 did better, like handling multi channel surround, but I figured it out. I'm even surprised by the battery life, normally gaming laptops go fast but this was still going strong after an hour. The only thing I miss is a fingerprint sensor because I keep my laptop in a cabinet hooked to my TV 95% of the time and it's hard for the camera to see my face, but really not a big deal just mentioning it in case somebody needs to know there isn't one.
JakeH Posted
- Rated 3 out of 5 stars
Best Buy Total is not a Total coverage!
The laptop works very well and is an incredible bargain as I bought it as an open box item! It was an issue to install updates and newer drivers due to a Microsoft security update and some bloatware that was shipped with the laptop. No problem performed a clean Windows 11 install and fixed that issue by only loading what I needed. So far so good very happy with the looks, speed and gaming performance. I have bought 2 other open box laptops from Best Buy Outlet; they were both covered by my Best Buy Total member almost $200 a year service plan, even a Dell that was refurbished by Dell, no questions no fuss. Saw this refurbished Acer and jumped as it was a great price for this configuration. The next step that I usually do is check my Best Buy Total membership to see how long it is warranted for. Surprise it is Not on my membership page at all! I was curious so I called customer service. At first, I was told that it was covered just like anything else I have purchased from Best Buy, a minute later I was told that it was not covered as the order was fulfilled by Acer. Contacted Acer, they said that unless the item was purchased directly from their website, they referred me to a 3rd party company that has so far failed in the last 2 weeks, to reply to any inquiries from me. All I can say is while the laptop is awesome, you should check who you need to contact for any service follow ups as Best Buy Total is not a Total coverage when buying from Best Buy!
punkedangel Posted
- Rated 5 out of 5 stars
Laptop
That’s really nice, I love this laptop, super nice
HectorS Posted
