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$1,899.99

Customer reviews

Rating 4.5 out of 5 stars with 593 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Predator Helios Neo 16S AI Gaming Laptop for its overall performance, sharp screen quality, and powerful processor. While praised for its portability and sleek design, some users have noted concerns regarding heat dissipation, battery life, and fan noise. Additionally, a few users feel that the Acer Predator software could use some improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 593 reviews
  • Pros mentioned:
    Oled quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Greay gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen looks amazing. So far im playing Diablo 4, Monster Hunter Wilds, Helldivers 2 and Marvel's Rivals and they run smooth with over 150FPS on max settings. Be sure to put brightnes to max level and play with the settings to take advantage of the OLED display. Performance mode is ok and turbo mode is kind of loud. But the speakers make up for it. Pretty great laptop specially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware works great, there was minimal bloatware that I was able to uninstall easily, still plays decent when not plugged in. While plugged in it plays very well and keeps itself cool without being too loud even if displaying to a 4K TV

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop. The look and feel of the outside, the buttons, the OLED screen. The performance of the GPU, frame rates and resolution is outstanding. My first gaming laptop coming from XBOX series X. Purchased so I can game outside of just my house.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance in games and excellent OLED display.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming, runs new games very smoothly. Screen looks amazing. Would recommend a laptop cooler cause it can run hot while playing games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has been a beast. It has handled anything I’ve thrown at it so far with no issues and being able to adjust the fan speed makes it a breeze to keep cool. The battery life is the only Achilles heel of this product but what do you expect with this much performance jam packed into a small product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Portable, obviously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it runs well. However, I still find that my normal desktop with a 4070 runs smoother with some games like Helldivers. It serves its purpose: portability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display. Good frame rate with games. Battery life somewhat disappointing but typical for gaming computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Predator laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome fast reliable. It serves the purpose. On line trading. Very fast and the built in features are not overwhelming. Just enough. Really good computer. Little heavy but for the power it packs, totaly worth it! And the vest buy deal one year no interest, great way to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works exactly as I need it to. It can run high end online games without fail. It does get hot, but even with a cheaper cooling pad that problem is no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performer. Fast. However - if I want to use thunderbolt display thats too bad. As soon as I fire up a game my gaming monitor is no longer recognized by Windows and the only way to get it back is to reboot. No issues with HDMI but I prefer thunderbolt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Powerful laptop, but needs some tweaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Acer Predator Helios with Intel Ultra 9 and RTX 5070 Ti. Gaming performance is excellent, the screen is bright with good colors, and cooling handles long sessions well. However, I noticed that the CPU sometimes spikes up to 105°C for a few seconds when a workload starts, then it quickly drops back to normal and stays stable. On my previous ASUS laptop with Ryzen, I never had those temperature jumps. Out of the box, the system also comes with a lot of preinstalled software, which slows down startup. After cleaning the bloatware and adjusting the startup apps, the laptop now runs fast and smooth — but the first impression wasn’t perfect. Pros: Strong CPU and GPU performance Good display quality Decent cooling once it ramps up Solid build and design Cons: Short CPU temperature spikes up to 105°C Too much preinstalled software Needs optimization out of the box Bottom line: If you don’t mind doing a bit of cleanup and tweaking, this is a very capable gaming laptop with excellent performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great gaming rig for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a great laptop for the money. Aside from the fan noise this thing is perfect. The display is absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc is a beast. As it can be seen from its specs, it has a really high performance. However, it can be out of charge quickly when compared to other alternatives such as a macbook. Other than that I couldn@t have asked for a better computer.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Great performer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it while it was onsale for the holidays and wow what a performer! And that OLED screen is unreal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Performance King, Quality Control Gamble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance wise this thing is a beast. Unfortunately, there is a bit of a lottery. I was having significant overheating issues. There were times my CPU hits 70C-80C watching YouTube videos which is not normal. Fortunately for me I am able to open a laptop pretty comfortably and diagnose. The liquid metal from the factory was pretty much non-existent. I had to add a couple drops and re-applicate. If you know what you're doing, this laptop is definitely for you. But if you're expecting to just plug it in without any issues, you may want to reconsider.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and the graphics are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Good Laptop, Runs very Hot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop love the build a shame that acer limits the total wattage to 300W which underpowers the the major components, this is done mainly to keep temperatures low but similar laptops show bettter performance for the same components. The 240 hz OLED screen is an amazing feature and makes games look incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Processor speed

    Rated 5 out of 5 stars

    Fantastic Beginner Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic! Best computer I've had. Super fast, screen and graphics are great. Best bang for my buck!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very fast, great graphics, and memory processor.

    I would recommend this to a friend