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$1,199.99

Customer reviews

Rating 4.1 out of 5 stars with 8 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 4 out of 5 stars

    Vivobook s14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it and it feels so premium with a nice sound system and a very nice screen. The only reason for the four star is that you're gonna see a lot of fingerprints on it because of the material in the color other than that is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent with some defects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was going well until the screen began flickering 3 days in and eventually the screen froze. Also, the laptop tends to easily get hot which I can overlook but it depends on one’s preference. Eventually I had to return it but nevertheless, the speed was great and the graphics were good. The overall appearance and portability of the laptop was good, though the tiles do pick up fingerprints. Maybe I received a faulty computer but overlooking the defects, it was still pretty decent.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jason L,

      Thank you for your feedback regarding the ASUS M5406WA Laptop. We apologize for the inconvenience you experienced and appreciate you taking the time to share your thoughts. We acknowledge the return and understand your concerns. Your comments have been noted and will be shared with the relevant teams to help improve future products.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2411037542-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great deal, superb machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific pc for thr price. Purchased as a bridge pc before the next generation of processors, but ended up with a Ryzen AI 9 Max and 32gb of ram for a grand. Fast, beautiful, and light with great battery. Miss out on the ceraluminum in the Zen models, but I get much better specs, better ports, and for hundreds less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very capable thin-and-light laptop for mixed-use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetics: Firstly, this laptop is very good looking. The aesthetic of the device is elegant and simple, although the black aluminum body picks up fingerprints very easily. The display is vibrant and bright with great color accuracy. The keyboard has a customizable backlight that makes the keys visible in all lighting, and the key actuation has satisfying pressure and depth to it while staying relatively quiet. Productivity performance: This laptop is amazing for general productivity, and competent for pretty much any task. Expect 10+ hours of battery life for web browsing and simple productivity tasks, and 3-6 hours for heavy loads like game dev, modeling, and rendering. Gaming performance: In games, the battery will likely only last 1-2 hours max, so gaming is best done while plugged in. Also for best graphics performance, be sure to allocate 8 gb of RAM to the APU through the MyASUS app. The gaming performance of the 890m APU is acceptable for most modern titles on lowest settings, and great for older less demanding titles (70-90 fps in Marvel Rivals on lowest settings with frame gen and upscaling maxed; 60+ fps in Subnautica on medium settings). Additionally, with the included USB-4 40 Gbps port, those who want better gaming performance can easily hook up a EGPU for increased graphics performance. AI performance: Although this laptop has an AI focused CPU, my workloads do not integrate LLMs very frequently, so I cannot speak in too much detail on its AI performance. However, from what I have seen in use, it is equally capable if not slightly more capable (and certainly much more power efficient) than my midrange desktop PC build. However, the dedicated Copilot key is slightly annoying to fat-finger when typing. Takeaways: For the price point, this is a fantastic thin-and-light workbook with sleek aesthetics and surprisingly good mixed-use performance. Absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Reliable, and Great for Writing Projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Asus laptop for my copywriting business, and I love its features and how easy it was to set up. The only downside is that I didn’t realize it wasn’t touchscreen like my old laptop. However, I plan to add a pen tablet soon to get that same touch-feel experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop and Specs for the $$

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs for the price. I use this for work (spreadsheets, web browsers, etc) so not a heavy lift, but compared to the 6yr old HP I was using, this thing is blazing fast! Screen is great, webcam is crystal clear. Overall highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS best laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 3rd laptop bought in less than 1 month. Started with HP then Dell and finally this ASUS. Best decision.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ASUS + Best Buy = Terrible Combination!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen flickering just 1 month in. Just outside the return window, otherwise I would've returned it. Went to ASUS directly to troubleshoot the issue. Had 3 calls with their support and troubleshooting did not fix it. ASUS gave me an RMA to send the unit back for warranty service. When I went to send it in, they told me I couldn't and would need to take it to Best Buy for warranty service. I contacted Geek Squad to start that process. Told the "Agent" about the issue, the backstory, etc. He disregarded anything I said and asked if I wanted to buy their "top plan" to get support. Ridiculous. Terrible service on Best Buy's part. ASUS needs to figure out their OLED displays. Avoid this laptop. Rest assured I'll be stopping by the store soon to get this fixed.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear GrantW,

      Thank you for your feedback.

      We do understand your dissatisfaction with the quality of the product and your recent customer service experience and the inconvenience this may have caused. All ASUS products undergo intensive quality control testing and inspections, and are built to last. The screen flickering after a month of usage is a random problem. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the warranty service for this laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus