Customer Ratings & Reviews

Great product . I am able to control all features of my tv, fire tv , cable , surround sound. Colored buttons /numpad can have functions set with the app or learn commands from other remotes. Setup was a pain but once its done it works flawlessly. This product was shipped in a white box not retail packaging . everything was new just not expected this is the reason for 4 stars. Product description didnt mention it.

Bought this for my daughter to control a simple 2.1 system . She likes the integration with Alexa, and keeping electronics inside of a cabinet to reduce clutter. Nice price from Best Buy.

If it weren't for the smart phone app having more features I might have considered returning it. In order to access my TV smart features I have to use the phone app, there isn't any provision in the remote to do it.

I love the Harmony remotes. I got this mainly for the IR blaster so I could conceal the Directv box in a cabinet. The remote went on sale a few days later and Best Buy price matched it so it was even a better deal at $99.

I bought the remote at a local Best Buy. I had it working with my TV 10 minutes after getting it home. Over the next few days I added four more operations to the remote. None of them took very long. Now it is operating extremely well on all five. Occasionally something goes awry. I don't know why. However, recovery is so easy using HELP that I really do not get upset. I also like having the provided remote, so I can use my iPhone for other things while watching TV or listening to music. I like being able to use my iPhone. When I am downstairs, about to go to my TV room upstairs I can start every up and have them running by the time I get there. And then there is the price! I was prepared to pay a lot more, so I ma very pleassed with the low price.

I wanted a way to easily get rid of several other remotes, and to reduce clutter. This is a great solution. The main unit can sit hidden, along with many of the secondary boxes being controlled. Then a smaller unit can be almost invisible in front of the TV and soundbar to control those two items. One drawback is that some of the built-in delays can be fairly large (which is necessary for slower items). It also does not control the PS4 very well -- it works OK for DVDs and Blu-Rays, but functions poorly for other apps like PS Vue.

We got this remote to replace our Harmony 650 because the buttons were getting too sensitive and started responding without us pressing anything even, and it's been a great replacement! I love being able to control everything from my iPhone, as well.

I have two of these and have setup numerous ones for friends and family. They are great remotes and the hub is awesome as it also works through Google Home products. The app has a slight learning curve but is logical enough. My only complaint is that you really need to think through where you are going to place the hub as it is what sends out the IR signals to you devices. it cannot be blocked by anything unless you are also using the IR extender that is included with the kit. Don't be afraid of the complexity as once the initial setup is done and you are rid of the three or four remotes it is great to just have one simple remote for everything.

Remote works great. Easy to set up and easy to use.

Works as described even with old outdated equipment.

It was easy to set up and has every feature you need

This remote is great for low voltage closet setups.

Easy to setup and use. Strongly recommend to anyone.

Easy to install. Works great with my Android phone.

easy set-up & works great!!!!!!!!!!!!!!!!!!!!!!!!!!

Must have... bought a second for the bedroom!!!!!!

I've had a logitech universal remote for about 5 years, and it finally crapped out, and we needed to get a new one as I despise having 5 remotes floating around. This one was really easy to set up, easy to explain to non techy wife, and aside from some hiccups with miscontrols and changing to the bluray when no one hit any buttons, is easy to use.

After reading reviews decided to get this over the "home hub" they essentially are the same thing, other than software and a button for lights on your remote. To fix the software differences simply update the hub via a computer. Then the only difference is a physical button for the lights :)

Works great nothing fancy but very easy to program.

I really like this product. It has really expanded the capabilities of my google Home. Only complaint it the user interface in the app is not that great and a bit hard to setup and make changes.