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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11739 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 11,739 reviews
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have a back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad in the past when I thought I didn't need it. Kids Broke the laptop screen while playing around. It's a good thing I had Geek Squad as a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Chromebook Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't need to use my geek squad protection I really appreciate the fact that it was available to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm excited to have this, especially for those of us that are computer illiterature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquadineedhelp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved us when our recently purchased computers sound went out. The geek squad helped to try to fix it and then replaced our computer for free. Worth the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy having protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a laptop for my husbands birthday at Best Buy and so far have not needed any repairs but am glad to have it if needed. Geek squad protection is good to have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to hook it up to see if it still had warranty Should have purcbaed it at the time of sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, never leave home without it..ha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection by professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my product came with this !! It’s helpful knowing I’m protected!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very skilled people doing what they know best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is one of the best protection plans I have every purchased. I have used my plan a few times over the last few years and have saved myself hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy not to use it yet !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't rate this now since I thankfully have not had to use it for my NEW laptop !!! Gave a rating based on my use of Geek Squad for many years for other items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend getting protection for your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues as yet to use my protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this protection plan. I feel safer knowing that my laptop is covered by Geek Squad and that if something were to happen, it won't cost me an arm and a leg.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very necessary purchase. It will help in the event something happens. I purchase things like this because you never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad have saved my life way to many times love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad is best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad protection is always better to have have peace of mind when we buy expensive tech gadgets. I have all my tech gadgets covered with this protection.

    I would recommend this to a friend