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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11952 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 11,952 reviews
  • Rated 5 out of 5 stars

    Always get the Geek Squad for electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad for electronics. You never know what can happen. If they can't fix it, then they replace it. Worth it every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy I got the warranty it was a life saver the looked at it and it was defective they exchanged it right away and set it up for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this support you are limiting your ability to stay safe and maximize the product in question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop for my granddaughter for college and consider this extra protection a must! So glad it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. This is my new go-to location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth getting had a cat jump on my laptop and rip a key off it brought it in fixed/ replaced keyboard in no time was worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved the day. Twice! More than payed for itself over 2 fixes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet so can't provide a proper review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat having protection for a year. Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad to save the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont have to use this, but love that its available for me, cause i know me and i might drop something and im glad to know its covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great add on service that I bought with my laptop. After a year, I faced issues with my speakers and it was resolved without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it was great!! People were so helpful too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third laptop purchased: one for myself, another as a gift, and another to replace an old laptop. I'll only go to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is worth it to me. I am not that good with tech products. With the Geek square, they are a phone call away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value this warranty offers the purchase of my new computer is wonderful. it covers the use of computer encountering a spill on my keyboard or a fall. repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. haven't needed to use ot yet but they have been very knowledgeable when i have questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the protection plan. Peace of mind and good to have if for a traveling laptop.

    I would recommend this to a friend