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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11952 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 11,952 reviews
  • Rated 5 out of 5 stars

    Geek squad agent shared valuable information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so good at instructing us on how to use the computer, it made this the best computer buying experience ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps alot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never expected something so easy could make life a bit better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVENT USED IT YET - but - ITS NICE TO KNOW I HAVE 3 YEARS OF SOFTWARE AND HARDWARE SUPPORT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer! Appreciated the help of Best Buy staff and Geek Squad tech team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Accidental Geek Squad Protection for my electronic devices. They even cover power surges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use. Simple purchase, a little too costly in my opinion.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the chromebook i purchased for my granddaughter since she broke for first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wil get my son through his first two years of college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All encompassing coverage that I hope I don't need to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always broken something so having this is always a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection for our expensive devices. Peace of mind is priceless! Can't go wrong with a little extra protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were very helpful in assisting me in setting up my new laptop. appreciated the quick service and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend got the perfection plan on her work laptop and she loves it anything goes wrong they fix it noo problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the price came down for me when I purchased the protection plan on sale. Also, it can be returned for a pro rated refund during the life of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this service is great, im hoping i dont need to use it but the extra peace of mind helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. I recommend this warranty for younger kids using an electronic device. I was able to get my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having peace of mind knowing if something goes wrong with my computer, I have the Geek Squad to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother and it has been a huge help from the little to big tech issues.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Hoping not to need this, but better to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a necessary purchase with the Chromebook we bought for the remote learning experience of our daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased the insurance for my laptop because you never know if something will happen, so be on the safe side.

    I would recommend this to a friend