Customer Ratings & Reviews

I haven’t needed Geek Squad because my son used to work as one.

Love the geek squad service. They are responsive when needed

Just for protection for at least the first year in case something accidentally happens.

Always very pleasant and helpful. There is never a line.

I had an issue with a computer I just bought 6 months ago from Best Buy... they were great, made an appointment, they assessed it.... determined it was a hardware issue, shipped it back to the manufacturer... the manufacturer fixed the problem and had it back to Geek Squad in about a week. They tested the computer before I picked it up... When I got it home everything worked like a brand new computer, no more problems... Geek Squad rocks

The Geek Squad explained all of the available services to me for my devices and encourage me to call them anytime I need assistance. They even took my old Laptop and disposed of it properly. The other company failed me and had lost my Laptop. I was angry. Finally when they found it I brought it to the Geek Squad and they took great care of me professionally,

This Protection Plan just makes sense for us to have. I love the new laptop computer and I need to keep it working. Since the computer is a laptop, it is constantly "on the move" around the house. I love my wife, however, she is accident prone (and she freely admits it!) and we have a bit of a rambunctious pooch, so accidents can happen. Therefore it made sense to get this Protection Plan with our new and constantly used laptop computer!

I came with uncertainties regarding my returned product and was greeted with insight on both my product and in-depth details about geek squad product coverages that ended up saving me hundreds just for becoming a member. Highly-recommend their services

I bought this to go with my computer because I want extra protection in case something happens

It's good to have a protection plan just in case the computer break down

I always get protection as a precaution for my children.

Great protects your computer from a lot amazing deal

Excellent service Juan. Absolute best! This is the best costumer service I have ever had.

Always a good idea to get this- especially on my new gaming laptop which I was worried about not knowing how to set up.

Never used it but I’m sure it’s helpful for those who are new to PC stuff

i almost always purchase this on high dollar purchases. only needed it once for a vr headset and i was taken care of within a day.

I like the security of having a warranty and recommend for all electronics

Protection at my fingertips, Geek Squad assisted with "set up", very professional and kind.

Very thorough and always available. No long wait time.

We ALWAYS purchase an extended warranty on all of our electronics we purchase at Best Buy. Over the years we have had to use them a couple of times and the Geek Squad has been amazing! Always helpful! I highly recommend!