Customer Ratings & Reviews

We usually get the extended warranty coverages on devises that are used heavily.

I recently purchased this for my product. I have never had a problem before with geek squad.

Protection was added just in case. So far not needed but for the price

Best Buy's "Geek Squad 'service'" has me looking to local options on future technology purchases. I bought a desktop P.C. through them, and purchased their protection plan that claims to be for three years. Now, after the P.C. failed about a year and a half later, I scheduled an appointment, was promptly called by best buy and told they could not diagnose or repair the P.C. in the store. I was directed to corporate, where the first available appointment was two weeks later. If this is a "protection plan", I am taking my business elsewhere.

I haven't had any problems with my computer yet but when I got this computer getting the geek squad protection basically got me 80 dollars back so it was kind of like getting the geek squad protection for next to free. I've had to take things back to the geek squad before and its usually 50/50. Sometimes they help and sometimes they tell me to just buy a new one. We'll see what happens.

Must need for any computer. Accidents can happen, I'm glad I'm covered.

My old BB purchased HP desktop finally failed. Took to BB/Riverside CA where they transferred photographs & data from the old hard-drive to a BB purchased Western Digital external drive. Got instructions from Geek Squad on how to install photos on new Linovo desktop which I purchased today from BB Riverside CA. I had problems transferring the data & photos at home. Called Geek Squad @ 1-800-433-5778 for tech support because I purchased the 3-year coverage. The tech would NOT help me in trying to figure out why no transfer and, worse, she hung up on me! I spent almost a $1,000 today at BB and got real LOUSY service. She wanted more money to help me transfer out which BB put on the external drive. I'm a long term customer of BB and also a stock shareholder in the corporation. They let me down today big time!!!!!!!!!! written on 2-25-2021 Scott

I love this service.I can't live with out it. There always there.

Always buy geek squad protection, it’s well with the price.

It's a must when your product doesn't work and you really need it

this is definitely a good keyboard . I have owned plenty this one is really good

Best bang for the buck. So glad I have this plan. Peace of mind!!

A little pricy. Normally I don't do extra service agreements, but I won't have the time to mess with things is something goes wrong.

We always think it's a good idea to buy Geek Squad Protection.

These folks are great to deal with, very helpful and courteous.

The geek squad is very knowledgeable and very friendly as well

Hopefully, we won't need to use the extra protection, but it's good to have

Recommend protecting your purchase and have piece of mind.

The agents helped out with the setup and did a great job!

Better Than It Has To Be!! Worth Ever Penny! You Never Know!