Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3803 reviews
(3,803 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not Great with PC issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used my pc once…. Took it in and they couldn’t figure the problem out. Returned the item and lost more money…
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Won’t purchase again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Had a software issue 10 months in and geek squad denied me. They only do hardware apparently.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product worked exactly as this product was designed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Never got the chance to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bad experience with geek squad. It's probably better to buy a warranty than not having one.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Much Covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of things were not covered that i was told would be covered. Then the customer service line was very unhelpful. I'll not waste my money on this again.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking trash not even worth it. Got a refund of .53 cents from the item i thought it needed protection...
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used my protection plan so Im upset but atleast nothing happened to my computer
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Okie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say have to get it for peace of mind...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only time i contacted them for support they could not help this was a waste of 120$ never again
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Cricut maker 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t have a mouth we me and is giving me issues
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not accidental damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn’t cover any “accidental damage” and that is literally in the title.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
accidental warranty never Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for this one year accidental warranty never how do use it until now, come to find out my warranty expired February 18 ain’t that a b….. that time
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly Geek Squad has very little to desire in my opinion.
No, I would not recommend this to a friendRated 1 out of 5 stars
Totaltech members
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty doesn't cover much. Totaltech members offered discounts but not worth the investment
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Canceled with full refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled with a full refund along with the incorrect HP desktop it was to protect. Can't really say what my overall rating would be or whether I'd recommend this.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Horrible Servixe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I’m going to get charged 100+ dollars to even get it looked at..
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Justin. Thanks for reaching out about this. I'm sorry to hear about this misunderstanding or lack of communication. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
GREEK SQAUD NOT GOOD!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THEY ARE OF NO HELP AT ALL!!!!!!!!!!!!!!!!!! WASTED MY MONEY FOR THIS PLAN OF $200 +
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy paid for thw insurance and the all in one fell of the desk and hit the floor and broke the plug. BEST BUY DID NOTHING.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
REFUND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know more about computers than the guy that came out I want a refund
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
not very knowlegeble about products.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when I called for support they where confused about the specs of my product.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend