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Customer reviews

Rating 4.6 out of 5 stars with 3803 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,803 reviews
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bad idea The time a called my call was never answered I couldn’t used it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad not worth paying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. I received no helpful information on how to fix my PC.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 1 out of 5 stars

    They lied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They lied about getting point s for this purchase. I would never shop at best buy.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    worst experience always say no for all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst expereince always say no for all help we need they charge for nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the big price tag in my opinion, skipping on this next time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    expired a week before my computer crashed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never needed it in the year i had it but a week later my computer crashed

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. We may be able to help get your computer up and running again. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t rate haven’t had the opportunity to have to use it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi June. Thanks for sharing this with us. We hope that you love your computer and it exceeds your expectations! Please let us know if you need anything from us.

  • Rated 1 out of 5 stars

    umm IDk about this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt use it because the pre built pc was horrendous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HMMM MORE TO BE DESIRED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OH MAN.. GOOD OLD GEEKSQUAD... NOTHING ELSE TO SAY.,.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    ibuypower pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the pc looked cool but its performance was very bad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Added later without problems or cost.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added Geek Squad membership the following day or 2 from Desktop purchase. They noticed that the 2 yr accidental warranty was not added on original purchase (since I hadn't purchased Geek Squad Membership then) and caught that it was not on there and added it without question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased an iBUYPOWER PC from Best Buy, and I have to say, I am thoroughly impressed with its performance. The specs are top-notch, and it runs smoothly without any hiccups, making it an excellent choice for both gaming and productivity tasks. Performance: This PC handles everything I throw at it effortlessly. Whether I’m gaming on ultra settings, running demanding software, or multitasking, it performs flawlessly. The processing speed is fast, and I have yet to encounter any lag or slowdown, even with resource-heavy programs open. The graphics are sharp, vibrant, and immersive, enhancing my overall experience. Build Quality: The build quality of the iBUYPOWER PC is solid. It feels sturdy and well-constructed, and the design is sleek and modern. The components inside are neatly arranged, with good airflow to ensure the system stays cool under load. Ease of Setup: Setting up the PC was a breeze. It came with Windows pre-installed, so all I had to do was plug it in, connect to the internet, and I was good to go. I didn’t experience any software issues, and the system started up quickly right out of the box. Value: Considering the specs and the price, this iBUYPOWER PC offers excellent value for money. It’s not only affordable compared to other high-performance PCs, but it also delivers a superior experience. I feel like I’m getting way more than what I paid for in terms of power and reliability. Conclusion: I highly recommend this iBUYPOWER PC if you’re looking for a powerful, smooth, and reliable machine that can handle both work and play. It’s a solid investment for anyone who needs a high-performance PC without breaking the bank. Overall, I couldn’t be happier with my purchase from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protectionl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 3 year protection with the Geek Squad. What peace of mind knowing that if I have any problems I will be taken care of quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer but Best Buy service was superb!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer because it seemed like a great computer at a very good deal. I shopped around four months and got the best one I could afford. The computer worked well for a week and then I had to hard start it just to get it to turn on. Best Buy exchanged it with no problem to make it right. I received friendly and efficient service when I asked for an exchange. I was glad I bought the member card for 60 days that allowed me to do this. I was also able to come back 30 days later when the price was lower and they reimbursed me for the . The second computer exact model that I had to exchange the first one for, works just fine with no troubles at all. And I am extremely happy with my purchase. But mostly, I am happy with the friendly and efficient service that I received from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support for my pc!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you big on tech and shop with best buy, this is needed! Make sure you have it! Geek squad helps with everything and its worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad yes!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, we have not had to use yet this year. However we had to use on previous purchases and it was definately worth it! We had to have a laptop replaced a couple of years ago due to a coke being spilled on it. UH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value if You Need It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use my protection for a PC but I had it on my phone and appliance purchases that weee used and it was easy working with Geek Squad to get those fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My saviors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best and most intelligent. They treat me special on the phone, over the internet and in store one on one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever go without extended warranty. I use my computer and my three monitors daily and the extra money for a warranty is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad protection plan has never disappointed. It has always been hassle free and I will always purchase with my electronics

    I would recommend this to a friend