Customer Ratings & Reviews

The protection plan was cheaper 1-2 days after purchase and the sales people caught this. They let me know and gave a reimbursement. Honest and pro-customer people!

Love it so much. Went back and forth about what brand to get for my all in one and going back to school made the decision a lot harder. I was tired of apple MacBooks not lasting me over 2 years. This computer is amazing. I love it.

Geek Squad is my hero! I can tap on there i-con & log them into my computer & they have the problems fixed within an hour usually. They clean up all the viruses & junk I no longer need & I don't even have to ask them. I just can't say enough good about Geek Squad. I would not be able to have a computer if not for them helping me & showing me what/how to use certain parts.

The stuff is very helpful and hard working never waited long time i recommended any one use bestbuy credit card

Runs games great. Fast boot and runs windows smoothly. Decent price for a pre-built computer. Run all programs with out a glitch.

Make sure you get this cause it helped me when I had to send it off to get worked on

I’m fixing to use this for the computer we bought. Must have with kids.

I haven’t used it yet but love knowing it’s there.

Had this a year now and have had zero issues. Running a 49 inch ultra wide 1440p monitor amazingly with all my games running at ultra settings. I did add ram because I run additional programs when sim racing.

It’s just the best because it’s the price you pay to get a good AlienWare computer

Pretty good price for 2 years of protection, only like 40 dollars more than the 1 year so it's a better deal. They've had a good track record with other products I needed help with so far so yeah.

I haven't used the protection yet, but it is nice to know I have the protection if needed. I have purchased it for other computers in the past and so far it has been a great insurance policy.

The Geek Squad guys are decent. It's just way less than I expected. Told my 60-day old HP would have to be sent for 4=6 weeks.

I’ve had them before and if anything goes wrong they can fix it.

Good price for the protection being offered. Highly recommend

Great computer for the price. The graphics are amazing and I could not be happier with the speed and memory.

They've helped repair my phone and exchange my PC. Customer service has always been excellent and a breeze to work with. I'm not tech savvy at all but Geek Squad has helped me tremendously.

Glad I purchased this plan as my laptop battery was not holding a charge so I brought it into the store between Christmas and New Years and it was sent off to have the battery replaced. A week later it was back in business. Glad I had the protection plan as the battery was internal and needed to be serviced by the factory. I have always had good luck with the Best Buy protection plans!

Glad that almost anything and everything that could happen is covered under the geek squad protection:)

Is 3 year Geek Squad protection plan is great I bought it for my computer and if I have any issues I can either call or bring it in they are so helpful and I really appreciate the customer service I always Buy Geek Squad insurance with all my appliances and everything I buy from there they have great customer service