Customer Ratings & Reviews

A must have especially with electronics. Protection plans do just that; protect. It affords you the opportunity to stay satisfied for products they deem great. If it is not, it goes right back or if you have a severe issue with product they will attempt to fix or it will be replaced. You are paying for a peace of mind.

I always recommend having Geek Squad Service. Smart and Professional!

Excellent service. It is great to have this service as a protection. Well, hopefully not needed. It is always great to have. The times I have needed them. They are voice help me out greatly.

I've been fortunate not to have had to use this so far (knock on wood), but I've had great past experiences with the Geek Squad. I always buy protection plans on electronics that I know I might damage somehow, just for peace of mind. It's great knowing that Best Buy has excellent technicians who've got my back if I need their help.

They were helpful when I asked them about my issues with my previous PC. A bit expensive but they get the job done in an efficient manner. But hey it's Washington State. Everything is expensive here if you want good quality service! I purchased their one year support. So far so great!

Needed to bring my desktop in for repairs and GS Agents Brandon and Esteban in Oceanside, CA took care of my case in a timely and professional manner. Thankfully, I had the 3 year protection plan. Thanks guys!

Haven't used the geek squad service yet but they were very informative on what i was getting and what was covered.

I haven't had to use this yet, but it has come in handy for past purchases. It is kind of spendy.

CC Geek squad seems worth it to me! They listened and solved the problem for me!

These are the best of the best techs to support my issues. They never let me down.

I always purchase an extended warranty . Geek squad has always been good

These guys are life savers!! Plain and simple nothing can be said about these guys in a negative form... not only did the fix my computer in the spot but they were very professional and respectful. I would recommend these guys to anyone.. by the time I left there i wanted to bring the guy home to show my kids what respect was!!

Was awesome!! Helped out tremendously when I got my pc shipped and it had a damaged graphics card, helped recommend a different pc with the same specs!

I spent quite a bit on my son's computer for Christmas. I don't usually buy the Geek Squad Protection plan, however decided to do so since this gift was spendy! THANK GOD I DID! The computer was a LEMON! I was able to replace the whole computer because the Geek Squad couldn't figure how to fix it.

like your protection you have the best out of all the protection out of any of the ones I have

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

I had this for the first year when I purchased my laptop. I did in fact used it multiple times due to continually noticing that my laptop was damaged both superficially and software wise unfortunately. After getting the abundant help needed and not noticing additional damages, I decided to discontinue services due to becoming expensive and quite unaffordable for me.

If i need it i have it,good piece of mind. I like the fact that its a option because i am a beginner to the pc world

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

Easy installation instructions provided and explained.