Customer Ratings & Reviews

I will never understand why people take a chance hoping that an expensive purchase will out live malfunctions or mishaps. This warranty not only covers my sons gaming pc completely but it gives me peace over the next three years.

The protection plan is great but the repair they give it 4-6 weeks so be prepared to be without whatever your repair is. The update on the repair needs improvements I had to reach out often after 3 weeks. If they can fix those issues I would give 5 stars

Very good and a good service and very understanding of customer

After I bought my PC I ran into some software issues, but Geek Squad fixed it for me. Polite and nice people.

For the price, the coverage cannot be beat. Well worth the investment on a PC the price I purchased.

This was the Best thing i could have done including this service with my purchase

The technician added RAM and also cleaned CPU. As he did, he explained the importance as to why and problems that could arise if build-up occurs. He was very thorough.

We always buy the extended coverage. Had to use it on other items and it’s hassle free easy repair or replace

I am always relaxed when I have the Geek Squad. They have my back.

Very good service and extremely knowledgeable professionals who provide superb insight and detailed performance during repairs & services.

I just have to say better safe than sorry. It’s always good to have this type of insurance even though you don’t use it.

Haven't had to use it yet, but just in case... Thought with as much money we spent on my son's computer, we'd better get protection.

Best buy has the best extended warranty program and at a good value. I highly recommend it to anyone making a large purchase. I have it for computers and video game systems and phones but i wouldnt buybit for a game.

Have not used yet, easy to buy. Hope it comes in handy, nice price

It is valuable to be able to reach the Geek squad any time. I did not realize that most desktops do not come with webcams. This past weekend I had a video conference with a family member who is out of state. The Geek squad told me what I needed, and my family was able to enjoy the video conference as scheduled.

Excellent product , just what I was looking for. Thanks!

I’m glad that the geek squad has my back in case anything happens to my pc or my monitor lol

They can help out at home or instore and its efficient and educational even

Nice to have when you have kids that love yo get into everything.

Nice to know I have a backup plan for the computer. I have had to use a protection plan in the past and have never been disappointed in the coveragr provided. Worth every penny for high dollar items.