Customer Ratings & Reviews

Quick to respond and quick to do their job. Excellent service!

The technician added RAM and also cleaned CPU. As he did, he explained the importance as to why and problems that could arise if build-up occurs. He was very thorough.

what a life saver!!! i brought my brand new tablet home and somehow the screen was cracked when i opened the box. I could have argued the warranty, but that was going to be such a hassle. The geeksquad replaced it without any questions!

Great value, I always get the plan. In my opinion, one of the best plans available, I always get it just in case & for piece of mind. I do work for Best Buy but my opinions are my own and do not necessarily reflect Best Buy Policy.

Nice to know I have a backup plan for the computer. I have had to use a protection plan in the past and have never been disappointed in the coveragr provided. Worth every penny for high dollar items.

buying protection for expensive gadgets is not required but for peace of mind it is nice to have a choice and bestbuy is top notch in fixing and delivering a working product back to you.

I am so glad that I bought this protection plan it helped me when I broke my first computer and when it couldn't be fixed they refunded my money and helped me pick out a new computer that was suited for me.

This is great for my computer and comes it handy. This is a must buy warranty

Best Buy will always have my business. Thanks a lot Best Buy.

Best Buy has 1 of the best plans out to give you a warranty and repair on items. Don’t Buy without

I am always happy with the work of Geek Squad, whenever I bring my computer in for fixing up. They set up my new computer for me, and it works wonderfully. I rely on them.

This service is a MUST have for any large purchases especially TV's and other electronics. My Sony TV had motherboard problems 3 times and the parts were replace at my house without me going anywhere.

Very good service and extremely knowledgeable professionals who provide superb insight and detailed performance during repairs & services.

So far we haven't needed to use our plan yet but we've found it's always better to get the protection on large purchases. Geek squad has never let us down before so we always add the protection plans onto our more expensive items.

Haven't had to use it yet, but just in case... Thought with as much money we spent on my son's computer, we'd better get protection.

I like to purchase the accidental geek squad protection for a piece of mind for my larger purchases. That way, if something goes wrong Best Buy will take care of me. And they have always taken care of me!

After I bought my PC I ran into some software issues, but Geek Squad fixed it for me. Polite and nice people.

I just have to say better safe than sorry. It’s always good to have this type of insurance even though you don’t use it.

I bought this protection plan because I think it is great for all electronics. I am so happy that Best Buy offers this plan. I would recommend it for all of your electronics, you never know what might happen.

We always buy the extended coverage. Had to use it on other items and it’s hassle free easy repair or replace