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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3799 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,799 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having best buy protection to make sure ill never be without my device's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooking up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys came out at mounted my TV and hooked it up and turned it on which was a real good time saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good at their jobs. Get the protection its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2-Year Accidental Geek Squad Protection plan for my Dell All-in-one desktop computer even though there is manufacturing warranty for one year but best buy try to offer you to buy for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had before. Peace of mind. Just writing for 50 characters for survey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan you get it for 2 years which is nice !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fixes the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know very few things when it comes to computer stuff I have used the geek squad many times and they always solve my problems They are always available 24/7 Work the yearly price to get great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's GSP is great to have on higher ticket items. They cover almost everything without any question(s) asked (typically). I highly recommend this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this cause my kids always help me remember things, and accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services for 1 year is a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice if you have a several devices. I bought it for my first time. I’ve been use for 4 devices. Is a good choice if you will use to different devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Vanessa. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad 1 year Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have this connected to my devices to protect all my electronics. If you should run into any problems or should an accident occur, their protection is there to get you back on track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with the quality of work, my appointment actually was moved up,worked out great. All is great. My technician work shoe covers,mask. Very covid protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help me fix a problem with my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me right away easy and quick you just explain them what happened and they will get right fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insure or plan to regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having insurance is for peace of mind. Though so many times my purchase of the Geek Squad Service has been used... if you don't get it, plan to regret your decision down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't had to use this, but it is reassuring that I have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know there stuff. Awesome in a time of need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have protection for your investments! Never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always trusted geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really saved myself from a heart attack when my computers bios decided to cave itself in, employee’s will list out your options for repair or offer you a refund in credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this one buying a refurbished computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a issue with a pre built pc I bought. Geek squad people were super helpful. Offered to swap the whole unit on the spot. One of the main reasons I shop at Best Buy is to add GSP to the purchase. Always buy geek squad.

    I would recommend this to a friend