Customer Ratings & Reviews

bought protection plan didn't think I needed it glad I did 3 days old granddaughter climbed on me chair flipped over foot kicked computer it fell on the floor yes broke screen. Bought longer plan on new computer saved me a lot.

Great fast and friendly service. Would highly recommend.

Great support if something breaks with the PC, very valuable to have if you aren't super PC savy.

Was offer the promotion. We are happy to have some support if we need .

A must have, peace of mind when purchasing any electronics .

I have had Geek squad protection on all my devices for years. They are the only ones I allow to service anything I own electronic or computer.

Best buy have the best product replacement plans of all their competition I shop in many stores and best buy by far is the best. Thank you geek squad for delivering great service as usual.

Geek squad is nearby and can support my Desktop and three laptops. I can no longer see well enough to repair PCs. The constant quick changes in technology are too difficult to keep up with or understand. The Geek Squad is the perfect answer.

The Geek squad has exceeded my expectations and I have found them to be fast,efficient,and experienced in helping me out with the problems I was experiencing.

Got my appnt within the next hour ans was helped very well. Great customer service recieved.

Always nice to know that if the worst comes to be, everything is taken care of!

The Geek Squad installed my new tower and connected it to all my system pieces and transferred data and all in under two hours! The agent was really great and answered all my questions!

While it often takes a bit of my time, it ALWAYS saves me some money to have this protection. You never know when that next problem is coming, I'd rather opt to be safe than sorry. Thanks Best Buy for all the great service!!!

Didn't have to utilize the technician the plug-n-play feature worked perfectly the 1st time.

Great deal ! So glad to have it in the back pocket

I always buy the extra protection plan. Its worth it because you never know what can happen in the future. With the protection plan, you don't have to worry.

I bought the geek protection with the computer, but have never had to use it, which is good. I have always had geek squad protection on my equipment and they have never failed me.

I bought the protection plan because my son and his buddies always want to bring their computers to each other s house. He is a teenager and don't trust him to transport it safely.

what can I say?....its a warranty....I hope I never have to use it. based on my previous experience with Best Buy this will turn out fine if I ever need to use it.

Always helpful! I always purchase the warranty with all my products.