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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3799 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,799 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Buying electronics for my kids I feel its always mandatory for me to put a warranty on it . Things happen and I like to make sure the item is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I tried to haggle over the price and he said no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these because I know if I do buy the protection nothing will go wrong with my product. That is my luck. But it is also 3 years of peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know it cover only accident did not cover any malfuction I will rather take the full insurance

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investments I've made. With a new PC and a bunch of tablets the Geeks can probably already recognize my voice. Great tech support. The Geeks are well trained, intelligent, and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad protection is important to me and totally necessary for peace of mind. They are always there to answer and solve any issues. Good experience with the entire Geek Squad for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best for personal experience and workplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Pending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be well worth the money. Havent needed yet but with purchasing computer for almost 11 year old...I m sure I will need it at some point .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service protection program that includes Greek Squad and service installation benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will have to see how this works hopefully I never will have to make a claim on this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek Squad protection plan. They make it Easy by making an appointment ahead of time and are always very accurate on when your repairs will be fixed and always fix it great the first time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They helped with tons of stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty dope service. They handle stuff pretty effeciently. Can take a long time in store, but they're human and have other stuff to do, so its cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always add protection to purchased items, beneficial to you if anything ever happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Forced Warranty for Open Box purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Dell All-in-One desktop that was an open box and the original warranty had already expired. Basically forced to buy this or have no warranty. Hopefully I'll never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Geek Squad team! They know everything and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet so can't provide a proper review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus buying the protection now a days they just don't make stuff like they used too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus buying the protection now a days they just don't make stuff like they used too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any electronic purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase on most items. In the past it has allowed me to replace defective items without going through the hassle of dealing with the manufacturer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great concept but not easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent service but it is hard to qualify for it under very strict terms. I have never used it in a year. When you need it, you will most likely have to pay for the service somehow.

    I would recommend this to a friend