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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3799 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,799 reviews
  • Rated 5 out of 5 stars

    Everyone needs protection.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection and assistance is always needed no matter who the person is, because as human beings we all aren't perfect. We all need some help at some point in our lives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping it new with a teen who thinks they know everything is key to life, for everything else get a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely something you would want to have just in case you have any issues with your PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATLY APPRECIATED SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD HELPED SET UP MY COMPUTER , ADDED ALL ITEMS THAT I PURCHASED & CALLED ME TO PICK UP WHEN IT WAS READY !

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking this with us! We're so glad to hear everything went great. We hope the computer treats you well! If you have any questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    Protection, Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, it's better to be safe than sorry, I highly recommend you get extra protection for anything electronic!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad to have them on our side.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have the total tech team backing up ALL of our new purchases. It offers a little peace of mind in these uncertain times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver always say yes when they ask if you want to add this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy insurance when you buy a product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad saved my butt several times. I always buy the insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would get again with my next computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This three-year accident protection is a decent price for such an expensive gaming computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice asset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always glad to get an extended warranty like Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with everything form Best Buy and they always help if anything goes wrong with it, including accidental damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont forget the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it! & we feel confident about atleast the next 3 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great how do use them once gaming system broke they took it back and gave me a brand new one then I bought additional warranty for extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From other reviews seems like a great warranty have not used it and hope I never have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comforting to have the accidental protection plan. I have not had to use it yet but it is good to know that I have it if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best extended warranty around. I highly recommend it to anyone making large purchases. Like game systems or computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is excellent, good service and quick in service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for peace of mind especially since it covers any kind of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full refund on broken computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best protection you could get my some broke his computer and they gave me back full price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of emergency to get help with the computer

    I would recommend this to a friend