Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3799 reviews
(3,799 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Computer protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer purchased on Best Buy prime day and was a great value- would recommend Best Buy protection plan.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan is definitely worth it as part of my overall plan. Have had to use it once and was easy to get replacement.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Orange Park location red hair manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to refund a geek squad warranty, was told by corporate it would be no issue, they gave issues and tried to keep my money on a gift card for there store. Ive has 1200 lost in a gift card before with Bestbuy. It was terrible service and the red head manager was laughing the whole time. Terrible character for a manager, a person at that. I work hard for my money as we all do. For a company to take my money when it can be refunded to my debit. He as an employee went Against there policy. Just spent over 1.5k in February of 2025 to be treated like this.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
gotta have geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughters new gaming desktop computer. I am so glad i purchased this for her and my laptop , am very happy with this purchase
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A fine production/protection not to be without. Definitely worth the affordability and price for the protection it provides.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've used Geek Squad a number of times. Always easy. People unfailingly polite and helpful. Thank you.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually get the Geek Squad warranty. I decided to add the coverage for my wife’s new laptop and have to say the piece of mind makes this a must have.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have on your expensive products. Especially if you have animals and kids
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 Year Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan is a must-have for the accidents that happen. Things happen and the peace of mind knowing you are protected is priceless.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Kitchen appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came out to hook up my kitchen appliances and they did such a great job. I love how everything looks. They were fast and neat. Cleaned after themselves.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covered
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here's to hoping I'll never need to use it but having it just in case
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the geek squad protection plan s for all of my electronics from Best Buy! Great coverage and no cost for repairs or parts!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the geek squad protection plan s for all of my electronics from Best Buy! Great coverage and no cost for repairs or parts!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's expensive but cheaper than buying a new system if something goes wrong. It's nice to know that I'm covered for basically any accident.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Greek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to add it because I can’t afford it if something happens to it in the future
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
hopefully we don't need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the protection plan was recommended by the sales associate, it seemed like a good deal with his chart he had with lots of info on it. it's basically insurance, better to have it and not need it than need it and not have it...
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
spuckea2021
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed to use this service so far. I'm sure the Geek Squad will do a good job. Best Buy is my go to store for IT items.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem and it was solved thanks to geek they are the best
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
tin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. It was the best thing I bought in a long time.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Admin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great to have the geek squad to contact or bring item to for help
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


