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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3799 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,799 reviews
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting extra protection on any and all electronics. Never know when you may need it and what may happen. Haven’t had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because you never know what will go wrong. Having the Geek Squad protection is a good idea.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    A must get - replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Years is a Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 year warranty is the best deal for the length of time and it’s value. I’ve had to replace a tablet in the past and the process is easy. The best part of all is that you can finance it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fort Gratiot IT staff is awesome! Very knowledgeable, very customer orientated and willing to spend the time answering ALL my questions and addressing my concerns. As+++ Gerk Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because the Geek Squad is so dependable I didn't hesitate to add them to my new all in one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet but it never hurts to hire this insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their service hasn't let me down yet!! Geek squad rocks even after the warranty is up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranties on any item I buy. The last time I did, it was well worth it because it had a manufacturer defect,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never had an issue with Geek Squad warranties. We

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had an issue with Geek Squad warranties. We buy them on all major purchases where peace of mind is important to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is a must for a desktop, laptop, or tablet. Provides peace of mind. Geek Squad gives great service. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this on technology. Technology is great but it isn't the best, get this in case your product breaks, it has saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knew their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv and sound bar effortlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cracked screen on AIO desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought item home, unpacked and during a move the screen cracked. i brought to geeksquad and they replaced the screen without any questions! only issue was the time for repair. took about 2 weeks from the date i dropped it off to the time i received item back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have protection when you need it most snd don’t want big unexpected expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great because accidents always happen just remember to tell them you have a plan you go in to get them replaced or fixed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the chance to get my product checked with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any electronics or appliance purchase. Cant go wrong with any package from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the warranty I wasn't sure I needed it, but after seeing how my children have handled the computer I am glad I got the 3-year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always come through for me. Anytime I have a question or need they fix it.

    I would recommend this to a friend