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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3799 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,799 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this plan it will be very helpful if something were to happen and you need assistance. the Geek squad is great. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I’ve had a question or concern regarding my purchase, they’ve done the best with resolving the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with answers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very polite and knowledgeable and their willingness to help was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are alway a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty on everything. Its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have because accidents can and will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were great, answered all my questions and transferred everything to my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad has help with questions about my computer and applications that I had a problem with using. very prompt team in responding to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use my 3-Year Accidental Geek Squad Protection, but in the past they have been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is a great thing to have and save you money on your project,I have a computer that I'm going to have them clean it up so I can sell it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always worth the peace of mind and fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody should have this plan for all of there electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope I do not need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used the Geek Squad service in the store and it was good, the price on this piece was cheap, so I purchased. Like I said, hope I do not need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for extra coverage!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent value for coverage ( even accidental). I would highly recommend adding it to any computer you purchase; especially, if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the money! Works great and for a very good price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use geek squad because my sons laptop dropped off his bed and shattered the screen a week after getting it. Took it to them and fixed it like it was brand new. Worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is with out a doubt the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy anything without this protection! Service is great if you need to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have saves time and money,but they need more people working for them, two week wait for date install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great way to make sure your purchace is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are extremely useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money. THE headache of your computer having issues and u didnt buy it will cost u more in the long run. BUY AT LEAST A 1 YEAR PLAN!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service and Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent investigate flawed PC. Was able to discover what was wrong with it and allowed easy replacement of defective item.

    I would recommend this to a friend